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How to Escape the Rat Race in 2014 26 Aug 2013 | 03:03 pm

It's just about a year since I've begun guiding Entrepreneurs at About.com, and a little bit more than that since I left the world of regular 9-to-5 full-time employment. I'll be the first to tell yo...

Are You Making These First-Website Mistakes? 24 Aug 2013 | 01:58 pm

I absolutely love WordPress. I've made countless sites with it, and it has a feature set entrepreneurs can't beat. You can make a great-looking site for practically no money and fast! So what's not t...

Customer Service Lessons from Zappos 18 Aug 2013 | 08:39 pm

Are you a fan of Zappos? I sure am -- I love that it's super easy to order cute shoes and get them delivered lightning fast. But I didn't know how committed the company is to customer service until I...

How to Use Social Media for Customer Service 12 Aug 2013 | 03:02 am

You probably know you should be using social media to get the word out about your business. You need a Facebook page, and how to navigate a never-ending Twitter stream. You may be experimenting with P...

6 Easy Steps to Superior Customer Service 1 Aug 2013 | 03:47 am

How can you deliver excellent customer service year in and year out, no matter what the market is doing? You need to stay flexible, and always have an eye on how you can improve in the following area...

Looking for More Balance? Here are 9 Great Tips 1 Aug 2013 | 03:35 am

Do you feel at loose ends? Maybe it's time to find more balance. Here are 9 great tips for getting more balance in your entrepreneurial lifestyle, including how to: Create More Focus Be Strategic ....

Make Your Own Productivity System 1 Aug 2013 | 03:10 am

Do you have trouble following rules? Do you insist on doing things your own way? Of course you do, you're an entrepreneur, after all. While I have been reviewing productivity frameworks all this mont...

The Real Secret to Getting Things Done 1 Aug 2013 | 03:00 am

I've had a lot of fun reviewing productivity frameworks this month, but I've saved my personal favorite for last. Getting Things Done is a book, system and philosophy by David Allen, and it's complet...

How the Action Method Helps Creative Entrepreneurs Get More Done 24 Jul 2013 | 07:30 pm

I first learned about the Action Method of productivity through Behance, a company geared toward creative professionals, and a related book, Making Ideas Happen. In the book, author (and Behance found...

Upgrade your To-Do List with Two Spectacularly Popular Apps 24 Jul 2013 | 04:17 pm

Are you still writing your "to-do" list on the back of a coffee-stained envelope? Don't worry -- you're not alone. But in this age of technology, there's no need to stick to pen and paper! ... Read ...

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