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CRM on Demand – What’s It All About? 10 May 2010 | 06:28 am

For businesses to succeed in any market environment, they must have solid relationships with customers and clients; they’re the ones who make success possible. But many businesses are falling behind o...

Everyone’s Doing It: Blogs and Your Business 10 May 2010 | 06:26 am

Blogs and news about blogs are becoming more and more prevalent in today’s well-connected society. Bloggers can be anyone from a kid to a corporation. The topics blogs cover can be virtually anything,...

CRM on Demand – What’s It All About? 10 May 2010 | 02:28 am

For businesses to succeed in any market environment, they must have solid relationships with customers and clients; they’re the ones who make success possible. But many businesses are falling behind o...

How Important is Custom Application Development for Today’s Mid-Sized Business? 9 May 2010 | 09:25 pm

Businesses have long been driven by innovation and competition. Staying current with business practices, ensuring that processes run efficiently, and making sure that employees are able to complete th...

How Twitter Has Changed the Face of Customer Service 9 May 2010 | 06:24 am

Social networking can be a useful tool for providing customer service within your companies social customer relationship management (SRM) program. Learn more about social relationship management here....

LinkedIn to the Business World 9 May 2010 | 06:23 am

Social networking sites are no longer for just personal use. Now, these websites are commonly used among businesses as tools for gathering leads, advertising, marketing, and staying connected with cus...

MySpace and Customer Relationship Management 8 May 2010 | 06:21 am

As technology evolves and people become more savvy, businesses are finding it necessary to adapt their business practices to the times. For many companies, in addition to having the latest hardware, b...

Managing Your Contacts More Efficiently With CRM 8 May 2010 | 01:22 am

Address books and day planners seem to be more like ancient artifacts than useful business tools, especially when considering the new technologies made possible with cloud computing customer relations...

Run Your Customer Service in the Cloud 7 May 2010 | 06:20 am

Customer service can bring groans to mind for those who have had experience with it, as a customer or as a business member. Long wait times, inadequate information, and other problems can make custome...

Sales Force Automation for Mid-sized Businesses 7 May 2010 | 06:18 am

Sales force automation is a web-bound software program that, when integrated with marketing and customer service components, streamlines into customer relationship management. This is an on-demand ser...

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