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The Secret of Persuasion 11 Aug 2011 | 08:50 am

Whether you are trying to persuade a friend to agree to see the movie you want to see or attempting to talk a prospect into buying your product, this video is well worth your time. Try this secret of ...

To Say or Not to Say “I’m Sorry” 26 Jan 2011 | 06:37 am

Last week, Jay – a subscriber in Florida - sent an email to me with an observation about the issue I wrote regarding  Linda Hurt’s voice mail message (which I should have referred to as Linda’s voice ...

A Surprise for Christmas Shoppers in Ontario 7 Dec 2010 | 07:39 am

If you have 4 minutes and 57 seconds, turn on your speakers – watch and listen to this. It is beautiful.  Supposedly this happened in the food court in a shopping mall in Ontario.  It is entitled  “Ch...

The Best Ad Ever 19 Nov 2010 | 02:50 pm

Did you ever read an advertisement that was so compelling you could not stop reading? This ad came to me in the form of an email and it was so creative, I had to share it with you. A few words of caut...

When is it Time to Give Up? 20 Oct 2010 | 11:13 am

If you have ever been in a situation that seemed impossible, you might understand how the families of the Chilean miners felt when they learned about their 33 family members trapped beneath the earth....

The Best Time for Cold Calling 22 Sep 2010 | 03:05 pm

Okay, there are  people who say “NEVER,”  but sometimes cold calling is necessary, so . . . Thank you to everyone who responded to the survey!  The answers varied widely – from early in the morning to...

Copy Machines a Security Risk? 12 Sep 2010 | 07:34 am

Although Chester Carlson invented Xerography in 1938, it was twenty-one years later that the first office copier was available to the public.  But could copiers be a security risk? Nearly every digita...

Does Pressure Selling Work? 28 Aug 2010 | 04:26 am

Using old-school wording and sales tactics are one way to sell, but those methods can create pressure and resistance and result in rejection for the sales person.  Selling does not have to be an uphil...

Cold Calling Your Way to Nowhere? 3 Aug 2010 | 06:58 am

Is there a good alternative to cold calling?  Cold calling has become an inseparable part of most businesses. But the fact is – it can be a daunting task for the people who actually do it. Personally ...

The Painful Old Way of Selling 30 Jul 2010 | 02:59 am

If you have been in sales for a number of years – and have faced rejection when making sales calls – you will recognize these 7 painful selling mistakes.  This information will be an “Ah-Ha” moment fo...

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