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How to compete with the big fish - a care home case study 22 Aug 2013 | 12:53 pm
The tendency of most smaller businesses is to feel like a cork floating on the ocean, incapable of influencing how or where the market takes them. This is true in almost every industry. But it doe.....
Customers Talk 15 Aug 2013 | 03:53 pm
Customers Talk "Everybody's talking about me. I don't hear a word they're saying, Only the echoes of my mind. People stopping staring, I can't see their faces, Only the shadows of their eyes." (Harr...
Count the ways the Credit Crunch changed our lives - D Telegraph 10 Aug 2013 | 12:28 pm
Six years ago I quickly wrote a book, Beating the Credit Crunch. It was only meant to be of use till Christmas... and of course it is still as popular as ever... The credit crunch has been impact.....
Growing our medium-sized businesses 8 Aug 2013 | 03:25 pm
Medium-sized businesses (however you wish to define them) are often referred to in revered terms. Sweeping generalisations expound as to how to help them, how they should help themselves, and how they...
Help please - what have been the biggest changes in marketing and customer service? 7 Aug 2013 | 06:44 pm
Some help please.... what do you think have been the biggest changes in marketing and customer service in the last 10 years? Virgin Books have asked me to update and revise my book, 'Customer Is King...
Proven Recipes for Business Success with Tom Herbert, Hobbs House Bakery 7 Aug 2013 | 02:47 pm
Proven Recipes For Business Success Greetings! I am pleased to announce a brand new food-related business growth event taking place in October. Proven Recipes For Business Success I hav...
Robert Craven - Keynote speaker... 6 Aug 2013 | 08:59 pm
ROBERT CRAVEN - SPEAKER PROFILE About Robert Robert is one of the UK's best-known and sought-after speakers on customers, business growth and innovation. He is not full of theoretical rhetoric; he ...
Board Room Briefing: Training Needs of Growing Businesses 1 Aug 2013 | 02:25 pm
Board Room Briefing: Training Needs of Growing Businesses Everything has changed, but nothing has changed... We live in a different world… After five years of recession it is clear that growing busi...
Death of the Sales Funnel 30 Jul 2013 | 01:00 pm
Death of the Sales Funnel as we know it Read http://www.socialmediaexplorer.com/ Buyers don’t follow a linear path Distraction is the number 1 barrier to sale Tracking is flawed at best Reporting....
How To Avoid Going Bust In 2013! 26 Jul 2013 | 07:04 pm
So what can we learn from what is going on around us? Too many businesses suffer from five-year-old-itis. Businesses keep on running an out-dated business model based on five-year-old assumptions ab...
