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Speaker Sponsorship 12 Jul 2013 | 05:56 am
Every day more entrepreneurs are entering the speaking arena. Granted, public speaking isn’t for everyone. It does take a special talent to want to get up in front of a group of strangers and speak. B...
How to Sell Over the Phone 10 Jul 2013 | 07:32 am
cold calling I made a call to a company today to find out about their legal services. The guy on the phone used the word “like” every few seconds. This made him sound unprofessional, and made me unco...
In Sales, No Means Maybe 6 May 2013 | 07:08 am
I know it sounds crazy, but I’ve actually grown to love cold calling. I like that it’s active, not passive. And it’s infinitely fascinating to deal with human nature on such a personal level that you’...
You’re Just Not That Important 26 Apr 2013 | 06:23 am
This is the third time this week that I’ve called someone to offer them something very valuable and immediately heard (in a very condescending voice) “I’m a busy man, woman… CEO, consultant, lumberjac...
Are You Really Listening to Your Customers? 11 Mar 2013 | 04:50 am
When you travel you get the best chance to observe good customer service firsthand. A hotel is your home away from home, and you have many places to choose from. It’s the customer service that makes t...
Are You Romancing Your Joint Venture Partners? 16 Feb 2013 | 11:25 pm
Valentine’s Day had me thinking about relationships of all kinds. Not just significant other, but friends, family, and business relationships. Which brings me to this question “Are you romancing your ...
How to Be a Real Fan 12 Feb 2013 | 05:31 am
I just got a nice letter from a fan of a movie I did with Dan Haggarty years ago. The movie was called “Elves“. It was a campy horror movie that was a B movie cult classic. I still occasionally get le...
Small Business Economic Outlook 24 Jan 2013 | 09:58 am
The US Chamber of Commerce released it’s quarterly survey results about small business owners and their feelings about the small business outlook of the country. According to their survey, eight out...
Set Long Term Goals Instead of New Year’s Resolutions 2 Jan 2013 | 10:55 am
Studies show that 20% of New Year’s resolutions are broken within a week and about 80% within the year. So, why do we keep doing it? I think the answer lies somewhere between habit and peer pressure. ...
3 Ways to Thank Your Customers 24 Nov 2012 | 07:26 am
The two most important words in the English language are “please” and “thank you”. You should be using them every single day. So on Thanksgiving weekend not only am I grateful for friends and family, ...
