Jessica Guynn has an excellent interview with Google’s Marissa Mayer today about Google’s first ten years (today is arguably Google’s tenth birthday). Good stuff in there - Marissa talks about Google’s accomplishments in search and advertising, and looks forward to a future where cloud computing becomes pervasive. Marissa also says she hopes to still be at the company in another ten years.

But one thing caught my eye. Marissa says search is “90 to 95%” solved:

Search is an unsolved problem. We have a good 90 to 95% of the solution, but there is a lot to go in the remaining 10%. How do we monetize new forms of content as they come online such as video, maps and books. How do we help content providers transition their businesses online and build healthy businesses.

Here’s the thing. I don’t think search is even close to being solved yet. In a May 25 post I talked about how early I think we are in search, and why a competitive search market is so important to make sure innovation keeps happening:

Innovation In Search Has Just Begun

I simply cannot believe that just a little over a decade into the commercial Internet, Tim O’Reilly is willing to say that the search war is over. Did he not read his good friend John Battelle’s book, The Search? He’s not the only expert out there who thinks the war is over - Danny Sullivan argued as much on the Gillmor Gang last week. But I simply cannot believe that this is all we can expect in terms of search innovation.

There are so many areas on search that remain to be conquered. Semantic search. Real language/AI search. The deep web. Media search. Today search basically returns web documents. What I want is for search to complete tasks for me. We’re no where near that today.

We are just getting started in search. To think that search has reached its pinnacle today is like saying aircraft were perfected before World War I. And if just one company were to carry on in aircraft innovation at that point, I doubt we’d have jetliners whisking us around the world today.

Innovation does not occur at a rapid pace without competition. If Google or any company were to control search exclusively, we could expect to see little happen in search technology or business models over even the medium and long term.

Sure, the odd startup or two would still come along and try to shake things up. But search is infrastructure intensive - the cost and difficulty of indexing the web and building a business in an established market requires resources that most new startups can’t realistically access. And if the market consolidates further, competing will become that much harder. There’s a reason monopolies get broken up by governments - market forces can’t generally undo them.

If search was 90% solved, Google could look at a picture of me standing by the Eiffel Tower and know, without textual metadata, what’s there. It could return results for a Barack Obama query that include all the videos he’s in, again without relying on tags or other textual metadata. Natural language. Deep web searches. Semantic search. All of these problems are unsolved.

This is not the long term solution to image search.

But anyway, Happy Birthday Google. You’ve done a lot in ten years. Just don’t give up on search yet.

ChaCha used to be a ridiculous human powered web based search engine that’s best use appeared to be for killing time when bored.

They raised a boatload of money from Jeff Bezos and others and eventually switched to an all-mobile interface. They also began offering their platform to third party marketers.

But now there are indications that the company is having cash flow issues, even after a recent pay cut to guides. As before, the information is coming from their poorly-paid and poorly-treated human guides.

Employees are simply not being paid, says one guide, asking to remain anonymous. And he sends several screen shots of ChaCha’s internal forum for guides, which show dozens of complaints about slow or non-existent payouts. A selection of comments:

I have been with ChaCha since the end of July and still haven’t gotten paid. I’m not even getting the runaround because I’m not getting a response from anyone…I have kids to feed and need to be paid. I’m not even tripping about the cut in pay…

I became a guide on August 6. I submitted my paperwork that day and then faxed my signature card on August 18. I heard nothing. I email FIB on August 28 and they wanted utility bills as I have a P.O. On the 28th of August I emailed them again as I had heard nothing. I still have no account!

ChaCha doesn’t seem to care about taking care of their Guides, which is really sad. It’s only due to our work, they are able to grow and make money. You think ChaCha would take better care of us. It’s pathetic to see them spend so much time on stupid hot minute contests and such things, while they don’t take a single second out to help us guides who are long past getting paid what we worked hard to earn.

For the love of God. It’s been 5 weeks and no pay me now button. No response, no anything. What’s going on here? I want my money. Can I get any help at all?

I have been waiting an extremely long time for them to get back to me over my earnings which I WANT NOW! And I am thinking about small claims because I contacted them MORE THAN enough times for them to respond, and gave them soo much time.

The comments go on. The guide who sent them to us also says the complaints are being deleted from the forum almost as fast as he can take screen shots.

I’ve emailed ChaCha for a comment.

I haven’t had a lot of time to jump into the fracas this weekend emerging about TechCrunch50 because the team has been busy organizing the conference, working with the Expert Panelists on scheduling issues and spending hours and hours working with the 52 startups that will be launching at the event to make sure their demos properly reflect what they’ve worked so hard to create.

But I do have a few things to say.

First, thanks to Chris O’Brien at the San Jose Mercury News who wrote such a great article on TechCrunch and the conference. What a wonderful, positive way to kick things off as we go into the craziness on Monday. He really gets what we’re trying to accomplish and how honored we are that these startups have chosen to launch at our event.

Second, some of the press out there is starting to go a little crazy with the drama between TechCrunch50 and the competing DEMO conference. But there’s nothing new here. We’ve stated from the beginning, in early 2007, that we think the DEMO format is unethical. If you are going to parade out a bunch of startups on a stage that paid you $18,500 each, you simply can’t say they’re the most qualified companies to be at the event. It’s just a lie. Here’s what they are: Sponsors. And here’s what’s going on: Payola.

We’re approaching the market in a straightforward and honest way. We aren’t charging companies to get on stage. We are charging people to attend. And we also have sponsors (really kick ass sponsors who get what we are trying to do). All of the economics are transparent, there is nothing hidden.

That honesty is why 1,700 have chosen to attend the event. That honesty is why these great industry leaders are spending their time to judge and discuss the launches. And that honesty is why over 1,000 startups spent time applying to the event and going through endless rounds of interviews for the chance to get on stage (thank you to every one of you who applied).

Most of the press gets this, even though DEMO organizer Chris Shipley sounds like she’s about to blow a fuse over the fact that their business model is finally being questioned.

Third, CNET really needs to chill out about press coverage of the event. This $1.8 billion company has published at least four articles complaining about the fact that we are not disclosing the companies launching at the event until Monday morning, and/or about the fact that TechCrunch the blog has some sort of unfair advantage in covering these startups launching at TechCrunch50.

We aren’t disclosing the names of the startups because we want the press to actually attend the event, not cover it from their office. We want them to hear the ooh’s and ahh’s (and maybe boo’s) from the audience first hand as they write their stories. We want them to actually participate. And based on last year’s coverage, the model works very well. I’m sorry if it doesn’t suit CNET, but it suits us and it suits the startups launching there very well. And when it comes to TechCrunch’s coverage, we’ll be sure to link out to all the quality third party coverage out there. Also, we’ll have critical company information on each launching startup available on CrunchBase starting Monday morning. CNET and everyone else is free to grab that data and use it however they like, with no requirement of attribution (it’s not our data, it’s the startups’ data).

Finally, Can we please remember what’s important? There are 52 companies launching at TechCrunch50 this week, and they deserve their brief moments in the spotlight. These people have put their hearts and souls into creating whatever it is that their entrepreneurial spirit compelled them to create, and they only get to launch once. We’re putting on one hell of a show for them, and my sincere hope is that we can get all this political garbage out of the way today so that we can focus on what really matters at the event: the startups.

If you want to focus on the news at the event as it unfolds, complete coverage of the conference from start to finish will be at this link and on the TechCrunch50 blog.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

It’s been just a few days after our post on Geni’s big growth numbers - and now big news from Israeli competitor MyHeritage.

The site has grown from 180 million profiles a year ago to 260 million today, they say. Registered users have also grown, from 17 million to 25 million. Compare that to 680,000 profiles and 40,000 users for Geni. 230 million photos have been uploaded to the site, which is available in 25 languages and has 5 million monthly unique visitors. Support for ten more language will be released this month.

Investors have certainly noticed MyHeritage’s stellar growth. The company has raised a new round of funding - $15 million in a Series D round led by Index Ventures and joined by current investor Accel Partners. That brings their total capital raised to $24 million.

New Features - Recognize Those Faces

MyHeritage’s facial recognition, which works a little like recent Picasa enhancements, lets you train the service by tagging a few photos of an individual. MyHeritage then starts to auto-tag other photos that you upload of that person, too. Users don’t have to upload photos directly, either. They can sync from Picasa, Flickr, Facebook, etc. And once the photos are properly tagged with people’s names, MyHeritage will re-sync them back to the original services.

Just to reiterate that, MyHeritage has created a heck of a tool to let users auto-tag photos with people’s names on the services they already use.