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Communication: The Key to Collecting More 7 May 2013 | 05:28 pm

With the increase in consumer-directed healthcare, patient payments are becoming a more important part of healthcare provider revenue. However, as consumers, patients are accustomed to having a clear....

Interoperability: Beyond the Clinical Side of Healthcare 10 Apr 2013 | 04:00 pm

Growing need for interoperability Healthcare reform is driving a greater need for efficiency, resulting in the formation of Accountable Care Organizations (ACOs) and provider consolidation.  As...

Latest Trends Shaping the Healthcare Payments Industry 27 Mar 2013 | 09:46 pm

The U.S. healthcare payments market is growing and changing rapidly – in fact, it is estimated to have reached $2.7 trillion as a total of payer and patient payments (IDC Health Insights).  The fast.....

Applying Consumer Payment Best Practices to Healthcare 20 Mar 2013 | 04:21 am

In a recent post, we stated that increasing patient payments is the top reason for providers to accept online payments.  Yet, simply offering an online payment option may not be enough to get your...

Transforming Patient Statements: A Hospital’s Best Practices 25 Feb 2013 | 07:34 pm

While patient statements are an essential part of the patient payments process, statements can significantly add to the administrative time and costs to collect.  When considering administrative...

CAQH and InstaMed Webinar Series: Upcoming Mandates – Models to Deliver EFT/ERA 28 Jan 2013 | 07:49 pm

This webinar has already occurred View a recorded video of this webinar Download a copy of the presentation The second set of ACA-mandated operating rules for Electronic Funds Transfer (EFT) and...

Key Considerations for Achieving ERA/EFT 28 Jan 2013 | 06:49 pm

On January 1, 2014, all payers will be required to support electronic funds transfer (EFT) and electronic remittance advice (ERA).  When evaluating how to achieve ERA/EFT, one of the first decisions.....

Maintaining Secure Healthcare and Financial Information: An Industry Standard for Accreditation 27 Dec 2012 | 12:53 am

Bill Marvin, President and CEO of InstaMed, and Lee Barrett, Executive Director, EHNAC (Electronic Healthcare Network Accreditation Commission), discuss financial accreditation. What is the Financial....

10 Questions to Ask Your Cloud Vendor 27 Dec 2012 | 12:40 am

Physician practices are beginning to see the value of transitioning their businesses, or parts of their businesses, to the cloud in order to reduce costs. While moving to the cloud greatly enhances...

3 Models to Achieve Compliance with Upcoming Mandates 19 Dec 2012 | 01:14 am

Recently, we posted a list of five things that payers can do now to prepare for upcoming reform mandates (click here to read the post).  This post emphasizes the importance of collaborating with...

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