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All laptop USB ports failed at once 17 Nov 2009 | 01:26 pm

Problem description: All laptop USB ports stopped working at once. Laptop stopped recognizing any USB device plugged into any USB port. Possible cause: 1. Software problem. 2. USB controller failu...

Power lights turn on but the screen shows no image 14 Nov 2009 | 07:04 am

Problem description: When you push on the power button, the power light on the laptop turns on but the screen shows no image. The laptop screen remains black and blank. Video on the external monitor ...

Image on laptop screen freezes and slowly turns white 30 Oct 2009 | 04:56 pm

Problem description: Spontaneously the laptop screen will “freeze” the current image and then slowly turn white with some faint gray blotches. If I move the top of the laptop toward me, sometimes the...

After upgrading hard drive it’s not detected by laptop BIOS 29 Oct 2009 | 10:17 am

Problem description: After upgrading the hard drive it’s not detected by the laptop BIOS. The hard drive doesn’t appear in the BIOS. Possible cause: 1. Hard drive is not connected properly. 2. Har...

Laptop starts with blue screen error after memory upgrade 29 Oct 2009 | 08:37 am

Problem description: The laptop starts with a blue screen error after memory upgrade. Possible cause: 1. Memory not seated correctly. 2. Bad memory module. 3. Bad memory slot on motherboard. Pos...

Half the laptop screen is black 29 Oct 2009 | 03:30 am

Problem description: One half of the laptop screen is completely black. The second half of the screen works properly. Possible cause: LCD screen failure. Possible troubleshooting steps and repair ...

Laptop shuts down when playing games 28 Oct 2009 | 04:57 pm

Problem description: The laptop shuts down on its own when playing games. All other time it works fine. Possible cause: Laptop overheats. Possible troubleshooting steps and repair solution: Most ...

It take a few minutes to boot laptop 28 Oct 2009 | 04:47 pm

Problem description: It takes a few minutes to boot my laptop to the desktop. I have to wait for a long time before I can run programs or open windows. Possible cause: 1. Not enough memory installe...

Laptop shuts down while installing Windows 28 Oct 2009 | 04:25 pm

Problem description: The laptop shuts down while installing Windows. The installation process runs fine for a while but after some time the laptop shuts down on its own. Same problem happens if you s...

Laptop screen remains black and fan runs at full speed 27 Oct 2009 | 05:30 pm

Problem description: When the laptop is turned on, the screen remains completely black/blank and the cooling fan starts running at full speed. The fan runs at unusually high RPM until you power down ...

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