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Kaizen Contest – Win a Copy of “The Executive Guide to Healthcare Kaizen” 27 Aug 2013 | 02:00 pm
One feature of the website for our Healthcare Kaizen books has been the ability for people to share an example of a Kaizen improvement or a photo of their Kaizen management methods. People have shared...
Gemba Wine: A Lean Geek Visits Wineries, Part 2 26 Aug 2013 | 02:00 pm
Growing grapes and making wine is certainly an art… but when you look into it there’s a lot of process involved. As I wrote about a bit last week, my wife and I recently spent two days in Sonoma Count...
Dr. Gary Kaplan’s Introduction to “The Executive Guide to Healthcare Kaizen” 23 Aug 2013 | 02:00 pm
It’s been just over five years since the first edition of my book Lean Hospitals was released and just over a year since Healthcare Kaizen was released. Joe Swartz and I are happy to say that The Exe...
What I’m Reading: “Little Bets” 22 Aug 2013 | 02:00 pm
I’ve recently been reading an enjoyable book by Peter Sims, Little Bets: How Breakthrough Ideas Emerge from Small Discoveries . The practice of Kaizen, of course, brings lots of small improvements. B...
Gemba Wine: Variation in Wine Seals and Variation in Customer Needs 21 Aug 2013 | 02:00 pm
My wife and I just got back from four days in Napa and Sonoma counties doing, ahem, “gemba walks” at a number of wineries, both large and small. As tourists, we like doing winery visits where you get...
Chart: A Few Seconds Here and There Can Really Add Up 20 Aug 2013 | 02:00 pm
Hat tip to Tony Manos of 5S Supply for sharing (via twitter) this interesting table that shows how a few minutes (or even a few seconds) can really add up across a period of five years. My friend Pau...
25 Key Leader Behaviors that Encourage Continuous Improvement 19 Aug 2013 | 02:00 pm
Last Wednesday, Dr. Greg Jacobson and I gave a webinar for Gemba Academy titled Leadership Behaviors that Create a Culture of Continuous Improvement. You can view the recording via KaiNexus.com or vi...
Interviewing Dr. Guarisco on Improving E.D. Patient Flow 16 Aug 2013 | 02:00 pm
You might recall that I interviewed Dr. Joe Guarisco for episode #160 of my podcast series, talking about operations improvement and emergency department patient flow. I was invited by the American A...
Video: Influencing Hand Hygiene Behaviors 15 Aug 2013 | 02:00 pm
A friend shared this fun video about how to influence hand washing behavior amongst a group of 12 kids. As the introduction points out, improper hand hygiene can be deadly in hospital settings. In th...
ALWAYS Check Two Identifiers – In a Hospital or a Casino 15 Aug 2013 | 04:44 am
In hospitals, there’s a big emphasis on healthcare professionals always checking TWO patient identifiers to help avoid getting the wrong patient. You might have two patients with the same name, so you...
