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Customers respond to the benefi... 14 Aug 2013 | 09:48 pm
"Customers respond to the benefits they get from the experience. If a company offers a good enough customer experience – in which, yes, the logo and other “branding elements” play supporting roles – t...
If our work drains a user’s c... 31 Jul 2013 | 02:10 am
"If our work drains a user’s cognitive resources, what does he lose? What else could he have done with those scarce, precious, easily-depleted resources? Maybe he’s trying to stick with that diet. Or ...
Great update to Nielsen/Norman'... 29 May 2013 | 12:16 am
Great update to Nielsen/Norman’s research guidelines for senior web usability.
Just took an interesting survey... 29 Apr 2013 | 09:17 pm
Just took an interesting survey by Nielsen / Norman on my career in User Experience. Results will be used to help others entering the field know how to prepare and what to expect. Report will be free ...
Free book download: Mindfire 1.... 20 Mar 2013 | 08:38 pm
Free book download: Mindfire 1.1. Scott is an engaging and inventive speaker and writer. I haven’t read all of these essays, but those I have ring true regarding the creative process and innovation.
Sculpture at the Martin Luther ... 21 Jan 2013 | 08:40 pm
Sculpture at the Martin Luther King, Jr. Memorial Park in Seattle. Re-posted from last year, in honor of the holiday and the man. When we lived in Seattle, we would usually go to this park on Martin ...
The 18 minute "Connecting" docu... 15 Jan 2013 | 12:53 am
(flash video content) The 18 minute “Connecting” documentary is an exploration of the future of Interaction Design and User Experience from some of the industry’s thought leaders. As the role of soft...
We're hiring. Senior Interac... 7 Dec 2012 | 04:47 am
We’re hiring. Senior Interaction Designer Information Architect
Great Deal Ends Tonight... 29 Nov 2012 | 03:19 am
Tonight at midnight ends Optimal Workshop’s Designer’s Toolkit sale. We’ve used a number of these tools, and gotten good value out of them. For $1990, here’s what you get in the toolkit: OptimalSort ...
Enjoyed this article by co-work... 29 Oct 2012 | 07:13 pm
Enjoyed this article by co-worker Tom Johnson on Writing in the Trenches. For many of the points, you could replace “Writing” with “Designing”; if you are not out there where your users are, how can y...
