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integrating adobe sitecatalyst with voice of customer (voc) 15 Aug 2013 | 08:39 pm
Whether you play Candy Crush, old school Tetris or some other form of puzzling yet addicting game, there’s always a sense of elation that comes when the whole picture is suddenly clear. That kind of ...
Build or Buy? 13 Aug 2013 | 04:00 pm
Superhero Dads vs. Your IT Department If you ask any of my kids (I have 3), they’ll tell you that I am the strongest man alive, and that I can lift just about anything—like the house, provided it had...
Senior Product Specialist 13 Aug 2013 | 01:21 am
OpinionLab is seeking a Senior Product Specialist with a deep background in front-end web environments and technologies (namely Javascript software development, support and troubleshooting) to join ou...
office manager/executive assistant 8 Aug 2013 | 06:32 am
Office Manager/Executive Assistant OpinionLab is in hyper growth mode, and we are looking for a driven, talented individual who wants to become part of a dynamic and innovative company located in our...
OpinionLab’s Customer Feedback Index Report 1 Aug 2013 | 09:56 pm
There are a lot of opinions in the market when it comes to the right metrics used to measure the customer experience. And just as many arguments centered around which one is the right one. For Opinio...
July 2013 25 Jul 2013 | 01:31 am
Download OpinionLab’s exclusive mid-year Customer Feedback Index report and see how your customer feedback performance stacks up. » the CFI, July 2013
applying voc to the new omnichannel customer journey 24 Jul 2013 | 08:18 pm
Consumers today are more empowered and hyper-connected than ever before. They are tapping digital channels to bond with brands, as well as share their feedback on retail experiences and products they ...
3 Tips to Get Ready for In-Store Pickup 11 Jul 2013 | 08:44 pm
What’s emerging as the hottest trend in online retail today? The store. Large retailers are rolling out new in-store pickup options to bridge the online and offline world – and in doing so, they’re ge...
content coordinator 11 Jul 2013 | 01:06 am
You’ve come across this job offer. You’re hoping it might be your dream job. But what does that even mean? The inane routines of a 9-to-5 world? Mindless conformity? Wasting the best years of your lif...
Hello world! 27 Jun 2013 | 11:25 pm
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