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Google+ Communities: The End of People As We Know It 9 Dec 2012 | 07:16 pm

So, Google rolled out their new applicationGoogle+ Communities last week, to much fanfare. And to anyone who has used Facebook Groups to follow their own interest networks it will be feel familiar.......

Survey Results: To What Degree is Marketing Punished in Google Plus? 24 Apr 2012 | 11:54 pm

To what degree is marketing by individuals punished in Google+? This is precisely what I wanted to find out with my survey. But I also wanted to establish how reactive people were in punishing those.....

Discovering the Lost Tribes of the Google Plus Ecosystem 27 Feb 2012 | 04:05 am

(or why curating & sharing your own circles is mission-critical social strategy) I had a bit of a revelation this week regarding Google Plus. When analyzing any system it’s easy for me... [[ This is ...

The 3 Social Networks within Google+ and The Part You Play 14 Feb 2012 | 07:24 am

You thought Google+ was just one social network, right? Technology-wise it’s all bundled in as one application – true. But the ecology of this knowledge network contains 3 different hidden... [[ This...

Framing Fear for Fight, Flight & Freeze 5 Feb 2012 | 02:24 am

This has been bugging me of late. Every day you and I are bombarded with various messages relating to fears dangers and bad news. This can be in advertising, webpages, e-mails, human interactions and....

4 Tenets of Innovation That Film Makers and Distributors Can Teach You 23 Jan 2012 | 11:09 am

Film distribution and cinema management are two businesses that have been in operation for over 100 years. So you’d guess by this stage they’d have pretty much established a slick... [[ This is a con...

Running Successful Employee Satisfaction Surveys 16 Jan 2012 | 05:01 am

Using employee satisfaction surveys can be very beneficial to both your employees and employers. Your employees have the opportunity to evaluate what they do and do not like regarding various aspects....

A Primer on Business Process Management Software and Solutions That Work 11 Jan 2012 | 09:26 am

For a business owner, finding business process management solutions should be of paramount importance. Business process management, or BPM, is a management approach that tries to align every aspect......

5 Tips for Using Idea Management Systems and Software 4 Jan 2012 | 10:02 am

An idea management system is software that furnishes companies with a systematic method of evaluating new ideas and developing innovative approaches to conduct business. In this post, I’ll show... [[...

How Web Based Customer Service Apps are Transforming IT Help Desks 15 Dec 2011 | 11:17 am

It should be apparent to you that just about everybody loves to see superior support for information technology issue whenever a software tool or service goes down. Modern online customer service... ...

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