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IAB’s best practice for user comment moderation guidelines 17 Jul 2013 | 07:22 am

The interactive advertising bureau (IAB) today released its best practice for user comment moderation guidelines. At Quiip we’re proud to have been part of the review process and be a signatory to the...

Is there a definitive difference between online and real life community? 27 Jun 2013 | 03:01 pm

There is no longer a clear delineation between what is termed an “online or virtual community” and what is currently defined as “real life community”, posits Simone Inglis

8 effective tools for community building 17 Jun 2013 | 11:28 am

What tools can improve your community building efforts? Here are 8 tools from the community management crew at Quiip.

9 tips to manage your online reputation 9 May 2013 | 11:12 am

As a community manager, your digital footprint can have a significant impact on your professional career, so here are some tips to ensure you look after yourself and don’t sabotage your community mana...

Get to know Quiip in 60-seconds 10 Apr 2013 | 10:29 am

At Quiip we often get asked about the services we provide, and how we operate, so we hope this gives you a quick 60-second insight. Check it out and let us know what you think!

Australian Community Manager Benchmark Report 26 Mar 2013 | 04:24 am

Last year Quiip worked with Delib to conduct more extensive research among Australian Online Community Managers and we're proud to present these results

Why “real names” don’t equal better behaviour online 13 Mar 2013 | 05:23 am

It is fallacy that anonymity breeds terrible behaviour – poor community management and poorly designed reputation systems do that

Moderating ‘Go Back To Where You Came From’: A Casestudy 21 Feb 2013 | 06:15 am

When Australia's multicultural and multilingual broadcaster SBS approached Quiip for out-of-hours community moderation on the digital outpost of the TV show Go Back To Where You Came From, we were exc...

Facebook’s play at peer-to-peer discussion – what does it mean for community managers? 19 Dec 2012 | 04:31 am

The recent news that Facebook may roll out nested comments is as a long-awaited step towards 'community'. What does this mean for peer-to-peer relationships and how will it impact community managers?

New to Community Management? Our top resources. 26 Sep 2012 | 06:48 am

A lack of formal training coupled with a emergent industry, means it's not unusual for newly appointed Community Managers to have little experience. We wanted to craft a post a welcome post and show y...

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