Consumer Action INSIDER - October 2025 1 Oct 12:52 AM (24 days ago)
The October 2025 issue of our INSIDER newsletter chronicles Consumer Action's recent activities, including two recent educational webinars and the publication of a new consumer guide on safely using P2P payment apps. We've also got the regular monthly update of our latest coalition efforts, reporting on recent happenings at the CFPB, and a couple of class action settlements you could be eligible for.
Hidden Money Drains: 18 Sep 4:25 PM (last month)
It's common for small and/or automated expenses to go unquestioned, but they can have a significant impact on your ability to save. This publication highlights some common "money drains" and how to deal with them.
Consumer Action INSIDER - September 2025 1 Sep 1:00 AM (last month)
The September 2025 issue of INSIDER shines a spotlight on a community-based organization that has been an exceptional partner, and on our invaluable long-time hotline volunteer. We've also got the regular monthly update of our latest coalition efforts, reporting on the latest happenings at the CFPB, and a couple of class action settlements you could be eligible for.
Peer-to-Peer Payment Apps 25 Aug 3:11 PM (2 months ago)
Peer-to-peer (P2P) payment apps are the tool of choice for a growing number of consumers who want to be able to transfer money to individuals, but it’s important to understand how to protect yourself before adopting any financial technology. This publication explains how P2P payment apps work, and how to use them wisely and safely.
Consumer Action INSIDER - August 2025 29 Jul 10:41 AM (2 months ago)
The August 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including a series of trainings and outreach on consumers' rights under the Telephone Consumer Protection Act; last month's webinar on housing challenges and solutions; and tips and assistance programs for managing seasonal energy usage spikes. We've also got our regular monthly coverage of our latest coalition efforts, happenings at the CFPB, and a couple of class action settlements you could be eligible for.
Just Say No to Scams - Activity Packet 9 Jul 12:28 PM (3 months ago)
This downloadable packet contains two class activities designed to be used in conjunction with the Just Say No to Scams PowerPoint presentation.
Consumer Action INSIDER - July 2025 1 Jul 6:52 AM (3 months ago)
The July 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including last month's strategic planning meeting (and an introduction to Consumer Action's three new board members); our involvement in the Drug Shortage Task Force; and our recent webinar on managing debt. We've also got our regular monthly coverage of our latest coalition efforts, happenings at the CFPB, and a few class action settlements you could be eligible for.
Just Say No to Scams 20 Jun 10:33 AM (4 months ago)
Scammers cheat unsuspecting consumers out of billions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.
Consumer Action INSIDER - June 2025 1 Jun 5:00 AM (4 months ago)
The June 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including our May webinar on news literacy, our participation in National Scam Survivor Day, and a couple of San Francisco workshops to inform housing residents about PG&E assistance programs. We've also got our regular monthly coverage of our latest coalition efforts, happenings at the CFPB, and a couple of class action settlements you could be eligible for.
News Literacy: Skills for judging the credibility of what you read, see and hear 6 May 12:15 PM (5 months ago)
Thanks to the internet and social media, information comes from many more sources and travels much faster than it used to. Not all of it is accurate, and trusting and sharing inaccurate information can have serious repercussions. This fact sheet will help you evaluate the credibility of what you read, see and hear, avoid unreliable sources, and refrain from spreading false stories.
Consumer Action INSIDER - May 2025 28 Apr 2:39 AM (5 months ago)
The May 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including our April webinar on student loan repayment options and our upcoming PG&E bill clinic and workshop in San Francisco. We've also got our regular monthly coverage of our latest coalition efforts, happenings at the CFPB, and a couple of class action settlements you could be eligible for.
Consumer Action INSIDER - April 2025 31 Mar 12:39 PM (6 months ago)
The April 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including our participation in and contributions to National Consumer Protection Week and Consumer Advocacy Week, our recent webinar on tax-time consumer resources, coalition efforts we're involved with, and more.
Protecting Your Small Business from Identity Theft 24 Mar 10:18 AM (7 months ago)
This publication is intended to help small businesses recognize the threats they face from identity thieves, enable them to protect their sensitive data and accounts, and guide them through the steps to take if they do become a victim of identity theft.
A Small Business’s Guide to the Telephone Consumer Protection Act (TCPA): What you can—and can’t—do under the TCPA 20 Mar 2:51 PM (7 months ago)
This publication is intended to help small businesses that communicate with consumers by phone understand the types of communications the federal Telephone Consumer Protection Act (TCPA) allows and what the TCPA prohibits. It also explains how to comply with the law and avoid the costly lawsuits and fines that can result from violations.
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts 5 Mar 7:06 PM (7 months ago)
This publication, intended for consumers, explains what types of communications the federal Telephone Consumer Protection Act (TCPA) regulates and how the law protects consumers’ telephone privacy from telemarketers and debt collectors. It also covers how consumers can exercise their rights under the law, and offers tips to help reduce the number of unwanted calls and texts.
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts - PowerPoint Slides 5 Mar 6:06 PM (7 months ago)
This downloadable PowerPoint presentation is for use by community educators to teach groups of consumers about their rights under the Telephone Consumer Protection Act.
TCPA for Small Businesses: What you should know - PowerPoint Slides 5 Mar 5:06 PM (7 months ago)
This downloadable PowerPoint presentation is for use by community educators to teach groups of small business owners, employees, and organizations that serve small businesses about the types of telephone communications (calls, texts and faxes) businesses can and can’t engage in under the Telephone Consumer Protection Act and how they can avoid costly TCPA violations.
Consumer Action INSIDER - March 2025 1 Mar 11:41 PM (7 months ago)
The March 2025 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including outreach events in San Francisco's Chinatown to inform seniors and others about energy assistance programs, and Consumer Action's participation in two D.C. rallies in defense of the Consumer Financial Protection Bureau.