ISPA Policy Update
Autumn blues and policy moves
September started dramatically, with the resignation of Deputy Prime Minister Angela Rayner snowballing into a full Cabinet reshuffle. Most notably, former DSIT Secretary Peter Kyle moved to DBT and was replaced by former DWP Secretary Liz Kendall. He was followed by former telecoms Minister Chris Bryant, who was technically replaced by Ian Murray, but the telecoms (and cyber) briefs shifted to new Digital Economy Minister Liz Lloyd.
A cyber attack against Jaguar Land Rover (JLR) dominated much of the news this month, as it significantly disrupted production, although it was only the latest in a string of recent attacks against the UK retail sector. Separately, the government finally published its Cyber Growth Action Plan, which outlined recommendations on how the UK can strengthen its cyber security sector to fuel both resilience and economic growth.
thinkbroadband published the sixth edition of its State of Broadband Report, covering the latest data on rollout – the UK has reached 80% full-fibre coverage, with gigabit coverage hitting 88.8%, and altnets now provide broadband to four out of 10 premises. BDUK opened another Project Gigabit National Rolling Open Market Review (NROMR) as part of its ongoing work to map gigabit coverage. This closed on 1st October, and the results should be published in January.
Ofcom published a view on take-up that highlights persistent barriers to full digital inclusion. The report shows that connection is the foundational enabler, yet interest, affordability, skills and confidence still hold many back.
ISPA Policy
In September, ISPA welcomed the new telecoms Minister in a letter, and continued work on all out various policy streams.
The high-risk building (HRB) policy stream plugged on, and ISPA will be submitting evidence to MHCLG by Friday, 3rd October on how the regulations affect the sector – with new guidance from the government expected in the coming month. Additionally, we are also gathering information for DSIT regarding the “socialisation” and implementation of the Telecommunications Poles Working Group Best Practice guideline.
Work is ongoing for our response to the National Underground Asset Register (NUAR) tranche 1 consultation, and we are holding a call with members to discuss a response to DSIT’s Telecommunications Security Code of Practice (2022) proposals.
We successfully submitted a response to DSIT’s Statement of Strategic Priorities consultation; MHCLG’s consultation on the Decent Homes Standard; and to the CMA on its pricing transparency consultation. Please let the team know if you would like to see these.
Going forward, we are reactivating our cyber policy workstream in anticipation of the new Cyber Security and Resilience Bill, and off the back of the government’s ransomware proposals – please let us know if you would like to get involved.
ISPA was also represented at Labour Party Conference – we enjoyed seeing a few of you there, and look forward to chatting about our takeaways at our next Policy and Pub meeting in two weeks time!
As always, we encourage members to get in touch with any questions!
ISPA Partners
Adtran Wi-Fi 7 portfolio for residential, small business and community connectivity
As the connectivity needs of homes and small businesses converge, service providers must extend reliable multigigabit services across diverse environments. Adtran’s SDG 9000 Series equips altnets to deliver secure, resilient, multigigabit connectivity outside of typical residential environments, expanding WI-FI 7 coverage to small businesses, apartment complexes and community applications.
Adtran’s SDG 9000 Series combines cutting-edge Wi-Fi 7 technology, wired speeds of up to 10Gbit/s and innovative antenna arrays to support high-density indoor and outdoor environments. Built on an open-source platform, the SDG 9000 Series can be managed through Adtran’s cloud-based Intellifi® solution or TR-369, making it simple to deploy, manage and monetise. Watch the video or read more here.
Linksys on Britain’s Cyber Underground: Resilience in the Age of Hacktivism
At Connected Britain last week, a panel of experts - including Linksys VP of Product, Jeevan Patil - addressed the nation’s cyber resilience challenges directly. Patil urged immediate short-term actions to secure systems, while emphasizing that lasting confidence relies on stronger technical standards and widespread adoption of open-source solutions. Drawing on telecom lessons around interoperability and customer-focused security, he made a compelling case for extending SASE into the home. With agentic AI transforming the threat landscape, his message was clear: resilience must be a central business priority.
Discover more about Linksys here.
Genexis Announces NuFibre as First UK Customer for Elite HX30 Gateway and Home CX30 Extender
Genexis, the European leader in innovative broadband solutions, is pleased to welcome NuFibre, a brand-new Internet Service Provider (ISP) retail brand, as a customer. NuFibre is the first UK ISP to deploy the recently launched Genexis Elite HX30 residential gateway with the Home CX30 extender.
Read the full press release here.
Industry Insight
ISPA Events
2025 ISPA AWARDS
The ISPA Awards 2025 ceremony is taking place on the evening of 13th November at the City Central at The HAC. This black tie event attracts over 400 movers and shakers from the industry. Celebrate with our finalists during the exciting evening that will include a Champagne reception, a three-course meal with unlimited drinks, comedy from Pierre Novellie, awards ceremony and DJ at the end of the proceedings.
Book your tickets to the internet’s largest celebration of the industry here.
We were delighted to announce the finalists for the Digital Inclusion Champion for Charities & Communities and the Digital Inclusion Champion for Industry categories at the 27th annual ISPA Awards, in partnership with Good Things Foundation. Congratulations to all!
Digital Inclusion Champion - Charities
BizEd Projects CIC
Diversity Bridge SCIO
Frome Medical Practice, Somerset
Poplar Harca
Wavemaker Stoke CIC
Digital Inclusion Champion - Industry
KCOM
Quickline Communication
Red Chair Highland
Trapped in Zone One
Wifinity & Anchor
WightFibre
The awards would not be made possible without the support of the 2025 ISPA Awards sponsors: Adtran, Altnets, Aprecomm, Calix, City Fibre, Corero, eero, Genexis, Heights Telecom, IQGeo, Linksys, Magrathea, Networks Centre, Netgem, Netskrt, Plume, TP-Link and VIAVI Solutions.
Book your tickets to the awards ceremony here.
SPONSORSHIP OPPORTUNITIES AVAILABLE
Participate in the ISPA Awards 2025, the most prestigious and longest running industry awards! This year, we're particularly excited as we mark 30 years of ISPA. This year's ceremony will be at City Central at The HAC - a custom event venue, meaning we have a host of new and exciting sponsorship opportunities.
These options offer you and your organisation the opportunity to put your brand at the forefront of the ISPAs in a fun and memorable way, and there are choices across a variety of price points to cater for different budgets.
Find out more about what you could put your brand here.
Our ISPA North Conference is taking place today at BT’s new offices in Salford with Ofcom’s Policy Principle Elisa Pruvost as the keynote speaker - we’ll be sure to post about the event and how it went, so more updates to follow!
ISPA at Connected Britain
We were happy to participate at Connected Britain last week in Excel London. Many ISPA representatives spoke on various panels throughout the two day event, with our Head of Partnerships Krys Heald leading discussion on take-up, sustainable growth, the customer value proposition, and how to deliver exceptional customer services.
ISPA partners were also present, highlighting the wide range of organisations contributing to the UK’s connectivity sector. From infrastructure providers and technology specialists to customer experience and security experts, these companies represent the diversity and innovation shaping the broadband ecosystem.
AI is transforming how fibre networks are planned, built, and monetised - and we’re only at the beginning.
ISPA, in partnership with geospatial network experts IQGeo, is hosting an exclusive closed-door roundtable to explore how AI is reshaping the future of fibre – from field operations to business strategy. This event is taking place on Wednesday 8th October, from 10AM - 12PM, with a networking lunch afterwards.
Discussion highlights will include:
- Real-world AI use cases in field operations
- Where AI is already driving ROI
- How “agentified” geospatial models can supercharge data quality
- Key blockers to implementation (and how to overcome them)
- The roadmap to truly intelligent, proactive networks
Is there someone from your organisation who you would like to attend? Don't miss the chance to get ahead of the curve - reach out to bea@ispa.org.uk today to register your interest!
ISPA Members
We were excited to add File Sanctuary to our members listing this month.
File Sanctuary keeps you connected, productive, and safe. Their complementary suite of services includes connectivity, cloud, hosting, security, backups, phone systems, and collaboration tools.
Partner Events
ISPA members get 20% off tickets to the RICS UK & I Telecoms Conference
Returning in 2025 with a forward-looking programme, this year’s event will be examining a variety of topics including telecoms liability under the Building Safety Act, how AI is reshaping network management and customer service; how data centres and connectivity will tackle infrastructure demands, alternative dispute resolution, and the latest industry support initiatives.
Quote code VC-P6J7S-T9N4Y-2025 at checkout when booking here.
Women in Telecoms group 3rd anniversary - 21st October. The event is open to all women in telecoms and those who champion them. RSVP here.
White Label World Expo - 12th and 13th November 2025 - Find out more and register here.
Partners of ISPA
Become an ISPA Partner
ISPA Partnership offers organisations the opportunity to connect, develop relationships and grow their visibility with our 150+ ISP member community.The packages run over a 12 month period and include 4 in-person events (including our prestigious ISPA Awards), online thought leadership, marketing opportunities and various other deliverables that ensures your organisation grows its connections in the UK ISP sector.
Find out what the opportunities are here.
To enquire about an ISPA partnership, please message our Head of Partnerships at krystian@ispa.org.uk.
Genexis, the European leader in innovative broadband solutions, is pleased to welcome NuFibre, a brand-new Internet Service Provider (ISP) retail brand, as a customer. NuFibre is the first UK ISP to deploy the recently launched Genexis Elite HX30 residential gateway with the Home CX30 extender.
NuFibre operates on networks with a reach of over 18 million+ homes nationwide, offering NuPackages with speeds of up to 2.5Gbps. Known for its commitment to delivering multi-gig broadband, now enhanced by Genexis’ residential gateway and extender solutions to get the best out of every broadband line.
We’re excited to partner with Genexis and the innovative solutions they bring to the market. The HX30 and CX30 routers are not only well-designed and high performing, but also offer exceptional flexibility from core infrastructure to end-user delivery. This combination delivers more than just a leading product; it reflects a shared commitment to continuous innovation and development. As our teams work together seamlessly, it truly feels like Genexis is an extension of the NuFibre team.” says Martin Gardner, NuFibre CEO
The Elite HX30 is built to offer ISPs the right mix of performance and maximum value for large-scale rollouts. It delivers fast, reliable Wi-Fi and supports mesh networking, making it easy to expand coverage across the home. The Home CX30 is a compact and powerful Wi-Fi extender, designed to work seamlessly with Genexis gateways like the Elite HX30. With its iconic cube design, it helps ensure strong, consistent Wi-Fi in every corner of the home. Both are equipped with essential features such as real-time remote management through TR-369/USP, enabling seamless, ultra-fast internet experiences for NuFibre customers.
We’re excited to support NuFibre in delivering next-generation Wi-Fi to millions of homes. Their decision to onboard our Wi-Fi solutions reflects a shared commitment to innovation and quality. This milestone is the result of a great collaboration between NuFibre, Genexis and the Kenton Group.” says Conny Franzen, Connected Home Business Unit Head at Genexis.
For more information about Genexis and its product portfolio, visit: https://genexis.eu/product/
About Genexis
Genexis brings the world to everyone’s home. We enable people to participate in the digital society and access essential services and applications. Fast and user-friendly digital connectivity improves people’s quality of life and positively impacts their world. By creating innovative, more sustainable, and intuitive products, we make it easy for homes to connect to the world.
Genexis is a leading European vendor of innovative broadband solutions for the home. Our customers are network operators, internet service providers, and fiber network installers. Genexis’ portfolio consists of ONTs, residential gateways, extenders, open-source-based operating systems, and communication management software. We are a European company headquartered in Stockholm (SE) and Eindhoven (NL). Genexis has a Sustainability Linked Bond listed on Nasdaq Stockholm and has earned the EcoVadis Gold medal for sustainability.
www.genexis.eu
For any queries please contact:
Genexis Newsdesk
News@genexis.eu
ISPA UK, the UK's Internet Services Providers’ Association, is delighted to announce the finalists for the Digital Inclusion Champion for Charities & Communities and the Digital Inclusion Champion for Industry categories at the 27th annual ISPA Awards.
In collaboration with its charity partner Good Things Foundation, ISPA continues to celebrate the outstanding efforts being made to bridge the digital divide and enhance digital inclusion across the UK. The winners will be revealed at the prestigious ISPA Awards ceremony, hosted at the City Central at the HAC on Thursday, 13th November 2025.
Digital exclusion remains a critical issue, with a lack of digital skills and access linked to poorer health outcomes and lower life expectancy, increased loneliness and social isolation, reduced access to jobs and education, and financial exclusion. Furthermore, as essential government services and democratic processes increasingly move online, those excluded risk losing their voice and visibility in the modern world.
These awards aim to highlight the crucial work of charities, community groups, and industry leaders dedicated to connecting those in need. This year saw a record number of entries across both categories, underscoring the growing commitment and innovative approaches being deployed to tackle this societal challenge.
“The exceptional volume and calibre of applications for the Charities and Communities Digital Inclusion Award underscored the vital digital inclusion work happening across the UK. It also highlighted how digital inclusion is being ‘baked in’ across a diverse range of initiatives. The chosen finalists thoughtfully presented impactful projects that tackle both digital access and skills, and we look forward to celebrating their achievements at the November awards ceremony.” - commented Helen Milner OBE, CEO of Good Things Foundation.
The finalists are as follows:
Digital Inclusion Champion - Charities
BizEd Projects CIC
Diversity Bridge SCIO
Frome Medical Practice, Somerset
Poplar Harca
Wavemaker Stoke CIC
Digital Inclusion Champion - Industry
KCOM
Quickline Communications
Red Chair Highland
Trapped in Zone One
Wifinity & Anchor
WightFibre
There are sponsorship opportunities linked to both categories; for more information, please contact awards@ispa.org.uk.
ISPA CONFERENCE 2025
Join us at our upcoming Conference in North, which will be taking place on the afternoon of 2nd October in the offices of our members BT in Salford.
Throughout the afternoon you will hear from guest speakers and representatives from AVM as well as panel sessions on Digital Foundations and Connectivity in Public Services. Confirmed speakers include George Robinson, Head of Government Affairs at Vodafone; Jan Collins, Managing Director - Enterprise at KCOM; Sultan Mahmud, Director of Health & Communities at BT; Alexandria Morgan, Digital Inclusion Officer at Trafford Council; and John Duncan, Connected Places Lead - Regional Connectivity Projects at GMCA + many more...
PANEL SESSIONS
Digital Foundations: Unlocking Regional Economic Growth through Connectivity
This panel will focus on how digital infrastructure acts as a driver of economic growth in the UK’s regions. It will explore the role of connectivity in stimulating local economies - by attracting investment, enabling SME growth, modernising traditional industries like agriculture and manufacturing, and fostering innovation. The discussion will centre on how policymakers and industry can make a stronger economic case for long-term digital infrastructure investment to level up regional prosperity.
Connectivity in Public Services: Rethinking Access, Equity and Transformation
This panel will examine how connectivity is becoming a critical enabler of modern public services, particularly in health, education, and local government. With a focus on regional transformation, it will explore how digital infrastructure can reduce pressure on services, improve equity of access, and embed innovation into service delivery - from NHS remote care to inclusive digital education. Speakers will consider how to embed connectivity into public policy as a fundamental utility and driver of social impact.
Don't miss this must-attend ISPA event as we explore the transformative role of connectivity in shaping the future of public services, local economies and community outcomes. Hear from leading voices across Government, industry and the public sector as they discuss what needs to happen, and how we get there.
The full agenda will be revealed soon and ISPA members get free tickets so register today to secure your place and be part of the conversation driving real regional change!
Should you be interested in exploring sponsorship opportunities to raise your company's profile at this event, please contact Krystian@ispa.org.uk for more information.
ISPA Policy Update
A very busy holiday
Despite the parliamentary recess, August was unusually packed with ongoing work for industry.
Nearly two years after the passing of the Act, the child safety element of the Online Safety Act came into force – sparking again a well-worn debate and media storm around the right to free speech versus the need to protect vulnerable people from online harms, which saw “VPN” became the acronym of the month. We expect movement on the enforcement regime in coming months.
In the broadband world, fibre rollout continues to increase steadily, with thinkbroadband reporting that FTTP now covers 79.27% of premises – Yorkshire and Humber has surpassed London due to focused investments, although much of London’s coverage is due to overlapping networks. Interestingly, we also expect to see an evaluation of BDUK’s various projects, including various mobile and broadband roll-out programmes – including Project Gigabit, Local Full Fibre Networks (LFFN), Shared Rural Network (SRN) and GigaHubs – next year (2026).
The National Cyber Security Centre (NCSC) has launched CAF 4.0, an updated framework for critical infrastructure sectors – including telecoms – which includes new guidance on AI-related threats, secure software development, and improved detection and response.
Finally, DSIT has launched its £9.5m digital inclusion fund to help people struggling to access digital services, with grants available for local initiatives, as an AgeUK report warned that 2.4m older people have limited internet usage, with barriers particularly high among certain ethnic groups and those living alone.
ISPA Policy
Over the past month, ISPA has continued to engage across all our policy streams Most notably, ISPA, along with INCA and MobileUK, attended and presented in a workshop to MHCLG and the BSR to discuss HRBs. Additionally, the multi-dwelling units (MDUs) Access working group submitted a written update to DSIT, which precedes an anticipated consultation on granting leaseholders the right to request gigabit-capable broadband. We put forward that the proposed solution would only address the ability to request access, and does not address the systemic behaviours which allow for delays in negotiations.
In addition to our ever-present infrastructure work, ISPA is re-launching active cyber and online safety workstreams – please get in touch if you would like to join.
We are currently drafting responses to the SSP, CMA pricing transparency, NUAR (tranche 1 regulations) and MHCLG Decent Homes Standard consultations, all to be submitted in coming days and weeks. We are also considering responding to the new telecoms security code of practice consultation.
Partner News
Steve Leighton Joins Altnets as Strategic Advisor
We're strengthening our leadership with Steve Leighton joining as Strategic Advisor on August 1. Currently Chairman of the Internet Service Providers Association (ISPA), Steve brings over 20 years of telecommunications experience, including 10 years as CEO of Voneus, where he championed digital inclusion and delivered broadband to remote regions.
Steve was attracted to Altnets because "I want to work with driven, like-minded people who share my values, ambition, and positive spirit. The Altnets team ticks every box."
His appointment comes as the UK targets 99% gigabit coverage by 2030. Steve's expertise in policy, high-growth business, and supply chain innovation will help us modernise outdated models, accelerate network delivery, and create greater customer value.
Get in touch with Altnets today
Single Line Voice now available from PXC
PXC has officially launched Single Line Voice, a VoIP-based fixed-line voice solution designed for the all-IP future. As traditional copper services are phased out, this new service ensures customers remain connected via SOGEA or FTTP broadband nationwide. Single Line Voice is ideal for business and consumer users needing a single number on a single line, and is easy to deploy with PXC’s advanced APIs.
Contact PXC below to get started with Single Line Voice for your customers.
Reach out today.
Zzoomm, BeFibre and Heights Telecom announce launch of Wi-Fi 7
Zzoomm and BeFibre - the retail arms of the alternative network FullFibre - today confirmed the launch of Wi-Fi 7.
Simon Gray, Brand and Marketing Director at Zzoomm and BeFibre, said: “Delivering Wi-Fi 7 today is part of our continued dedication to be at the forefront of enhancing customer experience. As the Wi-Fi 7 standard becomes more prevalent across consumer devices, we’ll be well positioned to ensure our customers are able to make the most of their devices’ capability.
Interested in WiFi 7? Get in touch here.
Over 18% of the UK population still lacks access to full fibre broadband, with rural communities most affected. To address this challenge, Networks Centre and ISPA UK are hosting a strategic roundtable with leading fibre operators, solution providers and rural deployment experts. The two-hour session will explore how to accelerate rural rollout, overcome technical and operational challenges, and strengthen collaboration with local communities.
Join us to share practical insights, lessons learned and strategies to maximise connectivity in the UK’s most hard-to-reach areas. RSVP to Bea@ispa.org.uk
Industry Insights
ISPA Events
Search for an Internet Hero
We are once again searching for the Internet Hero! The Hero award celebrates an individual or an organisation that has gone above and beyond to impact the internet and its community positively. We are accepting nominations of any organisation or individual who have dedicated themselves to driving connectivity forward in the UK over the past 12 months and beyond.
To submit a nomination, please send the name of the individual/organisation and list your reasons for the nomination to awards@ispa.org.uk, or via social media using the hashtag #internethero. The deadline for submission is Friday 17th October.
Our 2025 Hero will be announced alongside other winners on Thursday 13th November 2025 at the City Central at the HAC in the City of London. Book your tickets to the internet’s largest celebration of the industry here. All those nominated will receive a free ticket to attend the ceremony as ISPA’s guest.
The awards would not be made possible without the support of the 2025 ISPA Awards sponsors: Adtran, Altnets, Aprecomm, Calix, City Fibre, Corero, eero, Genexis, Heights Telecom, IQGeo, Linksys, Magrathea, Networks Centre, Netgem, Netskrt, Plume, PXC, TP-Link, Strategic Imperatives and VIAVI Solutions.
SPONSORSHIP OPPORTUNITIES AVAILABLE
Participate in the ISPA Awards 2025, the most prestigious and longest running industry awards! This year, we're particularly excited as we mark 30 years of ISPA. This year's ceremony will be at City Central at The HAC - a custom event venue, meaning we have a host of new and exciting sponsorship opportunities.
These options offer you and your organisation the opportunity to put your brand at the forefront of the ISPAs in a fun and memorable way, and there are choices across a variety of price points to cater for different budgets.
Find out more about what you could put your brand on here!
Partner Events
UK&I Telecoms conference is back!
ISPA members get 20% off tickets to the RICS UK & I Telecoms Conference
Returning in 2025 with a forward-looking programme, this year’s event will be examining a variety of topics including telecoms liability under the Building Safety Act, how AI is reshaping network management and customer service; how data centres and connectivity will tackle infrastructure demands, alternative dispute resolution, and the latest industry support initiatives.
Quote code VC-P6J7S-T9N4Y-2025 at checkout when booking here.
Connected Britain - 24th and 25th September - ISPA speakers will be participating in many sessions at this year's event. Book your tickets here.
Women in Telecoms group 3rd anniversary - 21st October. The event is open to all women in telecoms and those who champion them. RSVP here.
White Label World Expo - 12th and 13th November 2025 - Find out more and register here.
Become an ISPA Partner
ISPA Partnership offers organisations the opportunity to connect, develop relationships and grow their visibility with our 150+ ISP member community.
The packages run over a 12 month period and include 4 in-person events (including our prestigious ISPA Awards), online thought leadership, marketing opportunities and various other deliverables that ensures your organisation grows its connections in the UK ISP sector.
Find out what the opportunities are here.
To enquire about an ISPA partnership, please message our Head of Partnerships at krystian@ispa.org.uk.
The Internet Services Providers Association (ISPA UK) is once again searching for the Internet Hero! The Hero award celebrates an individual or an organisation that has gone above and beyond to impact the internet and its community positively. We are accepting nominations of any organisation or individual who have dedicated themselves to driving connectivity forward in the UK over the past 12 months and beyond.
Whether it is through driving the expansion of gigabit fibre networks, protecting users’ online security, or addressing digital inclusion challenges, if you know either a deserving individual or a dedicated organisation, this is a fantastic opportunity to celebrate those who have played a pivotal role in advancing the UK’s digital future, as well as ensuring that everyone can benefit from a connected society. To submit a nomination, please send the name of the individual/organisation and list your reasons for the nomination to awards@ispa.org.uk, or via social media using the hashtag #internethero. The deadline for submission is Friday 17th October.
Our 2025 Hero will be announced alongside other winners on Thursday 13th November 2025 at the City Central at the HAC in the City of London. Book your tickets to the internet’s largest celebration of the industry here. All those nominated will receive a free ticket to attend the ceremony as ISPA’s guest.
The awards would not be made possible without the support of the 2025 ISPA Awards sponsors: Adtran, Altnets, Aprecomm, Calix, City Fibre, Corero, eero, Genexis, Heights Telecom, IQGeo, Linksys, Magrathea, Networks Centre, Netgem, Netskrt, Plume, PXC, TP-Link, Strategic Imperatives and VIAVI Solutions.
If you would be interested in sponsoring a category and building your brand at this iconic event, please reach out to krystian@ispa.org.uk for more information.
Policy Update
Progress and Priorities: shaping the UK’s digital future
July started off strong, with plenty of announcements and events before Parliament raced into recess and a long-awaited summer break. The government, however, is keeping the industry busy with a raft of consultations.
Most notably, DSIT (finally!) published their consultation on the proposed Statement of Strategic Priorities for Ofcom, with a focus on supporting economic growth through world-class digital infrastructure, fair retail markets, and secure, resilient networks. Within this, the proposals include new reporting on gigabit take-up, revising the Universal Service Obligation (USO), a new Smart Data scheme, and stronger reporting on telco security.
Online safety surged back into the public consciousness with the introduction of mandatory age verification for harmful content, and Ofcom increasing enforcement of the Online Safety Act. The government is also addressing misinformation, online abuse, and digital exclusion.
On the cyber front, the government published its response to the recent ransomware consultation – and will be implementing the proposals in upcoming legislation. This will see critical national infrastructure (CNI) operators banned from making ransomware payments, and new mandatory incident reporting; however, concerns have been raised by industry around law enforcement resourcing and potential overlap with other cyber regulations. Meanwhile, high-profile data breaches continue to make headlines while the government announces new investment in cyber skills, regional tech clusters, and guidance for small businesses and local authorities.
Work to bridge the digital divide continues. This is seen through the new standards for schools’ technology and connectivity and targeted funding for rural areas and digital skills initiatives. The Digital Inclusion Action Committee has published its terms of reference to advice on strategy and monitor progress.
ISPA Policy
Over the past month, ISPA continued to advance our engagement across several areas. Highlights included our Parliament and Internet Conference and provider drop-in, as well as the launch of our report.
On the policy front, we are actively working with the government to develop policy solutions for telecoms relating to High-Risk Building (HRB) regulations and multi-dwelling units (MDUs). Additionally, we are still exploring ideas around PSR data sharing.
Further, we are drafting responses to the SSP, CMA pricing transparency, NUAR (tranche 1 regulations) and MHCLG Decent Homes Standard consultations.
Work on all these areas is ongoing and we encourage members to get in touch with any questions!
ISPA Partners
In its latest article, our partner Aprecomm highlights the role of zero-touch networks in bringing service providers an automated approach to customer experience management. The company also announced three new customer wins as it surpassed 50 service provider customers globally and, in a significant coup, revealed that former Airties CEO, Philippe Alcaras, has joined its Advisory Board. Read the full article here.
Single Line Voice now available from PXC.
With the introduction of the Aura E755 and Home CX750, Genexis continues to push the boundaries of home connectivity. These new products represent the next generation of broadband — built not only for speed and performance, but also for simplicity, sustainability, and seamless integration into everyday life.
Reach out today.
You’re Carrying Too Much
Service availability isn’t just your responsibility—it’s your reputation. Our adaptive DDoS defense protects what matters most, without the complexity. Get proactive, flexible, and automated protection that keeps services running - without the stress.
See how Corero makes service availability work for ISPs?
Live streaming sports revenue set to double by 2030
In 2024 revenue from live streaming sports in Europe generated $9.841B USD and it's on track to almost double by 2030 according to Grandview Research*.
So how can ISPs adapt to growing demand and strain on their networks that comes with live streaming sports? The Netskrt CDN helps ISPs deliver high-quality streaming content while achieving network cost savings – regardless of traffic spikes. With Netskrt, UK ISPs have seen up to a 73% improvement in time to first frame (TTFF), compared to legacy CDNs. Join us at Connected Britain to learn more - we’ll be at Booth 12a.
Request a cache.
Industry Insights
ISPA Events
TICKETS NOW AVAILABLE - ISPA CONFERENCE 2025
Join us at our upcoming Conference in North, which will be taking place on the afternoon of 2nd October in the offices of our members BT in Salford.
It’s no secret that economic opportunity and access to services vary dramatically across the UK. While London and the South East continue to thrive as the country’s economic engine, other regions still face significant challenges when it comes to investment, infrastructure, and growth.
But innovation, talent, and ambition aren’t limited to one part of the country. Communities across the UK need and deserve the tools to thrive - and connectivity is central to making that happen.
From boosting social mobility and driving business growth, to modernising industries like agriculture and enhancing access to education and healthcare, better digital infrastructure is key to unlocking long-term regional prosperity. It’s time for industry and Government to come together to make this vision a reality.
Don't miss this must-attend ISPA event as we explore the transformative role of connectivity in shaping the future of public services, local economies and community outcomes. Hear from leading voices across Government, industry and the public sector as they discuss what needs to happen, and how we get there.
The full agenda will be revealed in the coming weeks but ISPA members get free tickets so register today to secure your place and be part of the conversation driving real regional change!
Should you be interested in exploring sponsorship opportunities to raise your company's profile at this event, please contact Krystian@ispa.org.uk for more information.
ISPA AWARDS 2025 - FINALISTS
We are delighted to announce that the finalists for our prestigious 2025 ISPA Awards have been selected. This year’s edition of the popular event includes a whopping 20 categories that truly represent the width and depth of the internet industry. The winners are set to be announced on Thursday 13th November at City Central at the HAC in London, with tickets now on sale! Don’t miss the Early Bird offer that runs until the end of August.
In a landmark 30th anniversary year for ISPA UK, these Awards come as the sector achieves gigabit-capable broadband connections for 84% of residential and commercial properties. Providers are focused on rolling out new infrastructure in a landscape of market consolidation, alongside other priorities such as online safety, fraud, digital inclusion, and weathering technological change.
This year has seen a tremendous amount of interest from across the sector with a record 50 separate organisations nominated across 17 of the 20 categories shortlisted in July - the Internet Hero and Digital Inclusion categories will be announced later this year. ISPA wants to pass on its congratulations to Gigabit IQ, Glide UK and KCOM who all received 5 nominations; special mentions to Community Fibre Limited and WightFibre with 4 nominations and 4th Utility | Rise, Cerberus Networks, Exa (Exa Networks Limited) and Truespeed who received 3 nominations. All worthy efforts that ISPA UK, as the voice of the UK’s internet industry, looks forward to celebrating alongside peers from across the sector at the 2025 ISPA Awards.
Don’t miss out on the most prestigious event of the year - click below to see the shortlist and secure your tickets!
SPONSORSHIP OPPORTUNITIES AVAILABLE
Participate in the ISPA Awards 2025, the most prestigious and longest running industry awards! This year, we're particularly excited as we mark 30 years of ISPA. This year's ceremony will be at City Central at The HAC - a custom event venue, meaning we have a host of new and exciting sponsorship opportunities.
These options offer you and your organisation the opportunity to put your brand at the forefront of the ISPAs in a fun and memorable way, and there are choices across a variety of price points to cater for different budgets.
Find out more about what you could put your brand here.
STILL OPEN FOR ENTRY - DIGITAL INCLUSION AWARD FOR CHARITIES & COMMUNITIES
ISPA UK, in partnership with Good Things Foundation, is once again celebrating efforts to bridge the digital divide at the 27th ISPA Awards on 13th November at City Central at the HAC. The awards recognise the serious impact digital exclusion can have on health, education, finances, and social connection, while highlighting the positive change being driven by individuals, charities, and community groups working to improve digital skills and connectivity.
Both categories are still open to enter: please find the written entry form below and submit it to awards@ispa.org.uk by the deadline of 5th September 2025.
There is also an opportunity to sponsor these categories, for more information please contact Krystian@ispa.org.uk
Find more info and written entry form here.
ISPA Members
4Fibre joined ISPA in July, they are an SCC Group company providing 'Shared Neutral Hosted Full Fibre Network' - breaking barrier to the deployment of fibre in to Multi Dwelling Unit premises, enabling the concurrent delivery of Internet services from multiple providers with a single installation.
Partner Events
Connected Britain - 24th and 25th September - ISPA speakers will be participating in many sessions at this year's event. Book your tickets here.
Women in Telecoms group 3rd anniversary - 21st October. The event is open to all women in telecoms and those who champion them. RSVP here.
White Label World Expo - 12th and 13th November 2025 - Find out more and register here.
Partners of ISPA
ISPA is delighted to welcome our newest partner, AVM GmbH.
AVM is a leading CPE manufacturer which offers an extensive selection of products for high-speed broadband connectivity and smart home networking. Designed and manufactured in Europe at the HQ in Berlin, Germany. AVM and FRITZ! is a leading brand within Germany, wider Europe and the UK helping ISP's stand out from the crowd by maximising customer satisfaction and reducing overall operating costs.
It's FRITZ! product suite covers everything from: DSL, Cable, LTE (4G), 5G and Fibre. This coupled with the FRITZ!OS and Smart Home products, based on wireless LAN, DECT and powerline standards, FRITZ! products are intuitive and easy to use. Regular free updates provide new functions for greater convenience and increased security, ensures an intelligent and secure home network.
Learn more about AVM and their offering - visit their website HERE
Become an ISPA Partner
ISPA Partnership offers organisations the opportunity to connect, develop relationships and grow their visibility with our 150+ ISP member community.
The packages run over a 12 month period and include 4 in-person events (including our prestigious ISPA Awards), online thought leadership, marketing opportunities and various other deliverables that ensures your organisation grows its connections in the UK ISP sector.
Find out what the opportunities are here.
To enquire about an ISPA partnership, please message our Head of Partnerships at krystian@ispa.org.uk.
Proven AI computer vision technology now integrated into IQGeo software to power real-time network intelligence
ISPA partner IQGeo, a developer of geospatial software that is “Building Better Networks” for telecom and utility operators, today announced it has completed the acquisition of Deepomatic, an AI computer vision software developer specializing in automated field data capture and verification.
“This acquisition is about more than optimizing tasks in the field, though that’s already a huge win for network operators,” said Richard Petti, CEO of IQGeo. “It sets the stage for what comes next. Real-time data and imagery from the field becomes the fuel for tomorrow’s intelligent network models. It will drive how the industry plans, builds and runs networks, right up to the point where they start running themselves.”
Already deployed by leading network operators such as Virgin Media O2, Deepomatic’s technology reduces manual checks and accelerates closeout of network build and maintenance tasks. With its integration into IQGeo’s geospatial network management software, telecom and utility operators can now maintain continuously updated digital twins based on verified field data captured in near-real time.
“Virgin Media O2 is making strategic strides in geospatial intelligence,” said Kerry Casey-Foulkes, Director of Transformation Enablement at Virgin Media O2. “IQGeo and Deepomatic are supporting us to enhance field collaboration, accelerate service delivery and strengthen the quality of the data that underpins our decision-making.”
The addition of AI-driven data capture is a step toward agentification of the network, where software systems take on a greater share of operational control. By automating task validation at the point of work, operators lay the groundwork for predictive and proactive network models.
With the acquisition now complete, IQGeo is actively working with customers to embed computer vision into field processes. Deepomatic’s existing customer base of 20 telecom operators brings proven deployment experience, accelerating the integration of AI across network operations. Learn more about the company’s new AI capabilities and its integrated Deepomatic Lens software.
Today, the Internet Service Providers’ Association (ISPA UK) reveals the finalists for its prestigious 2025 ISPA Awards. This year’s edition of the popular event includes a whopping 20 categories that truly represent the width and depth of the internet industry. The winners are set to be announced on Thursday 13th November at City Central at the HAC in London, with tickets now on sale.
In a landmark 30th anniversary year for ISPA UK, these Awards come as the sector achieves gigabit-capable broadband connections for 84% of residential and commercial properties. Providers are focused on rolling out new infrastructure in a landscape of market consolidation, alongside other priorities such as online safety, fraud, digital inclusion, and weathering technological change.
This year has seen a tremendous amount of interest from across the sector with a record 50 separate organisations nominated across 17 of the 20 categories shortlisted today - the Internet Hero and Digital Inclusion categories will be announced later this year. ISPA wants to pass on its congratulations to Gigabit IQ, Glide and KCOM who all received 5 nominations; special mentions to Community Fibre and WightFibre with 4 nominations and 4th Utility : Rise, Cerberus Networks, Exa Networks and Truespeed Communications who received 3 nominations. All worthy efforts that ISPA UK, as the voice of the UK’s internet industry, looks forward to celebrating alongside peers from across the sector at the 2025 ISPA Awards.
“The 2025 ISPA Awards are fast approaching, and I'm incredibly excited for what is always a standout moment for our industry. Our 30th year has been a great success so far, with numerous conferences and the launch of our consumer report on priorities for the telecoms sector. The Awards will provide a fantastic conclusion to this year, with a shortlist that truly showcases the strengths and innovations that are driving our industry forward.
I am very much looking forward to joining colleagues and peers on the 13th November. It will be a wonderful occasion to toast these incredible achievements and collectively celebrate the successes of our industry,” commented Steve Leighton, Chair, ISPA UK.
All shortlisted finalists are encouraged to purchase the official ISPA Awards finalist logos by contacting our awards team: awards@ispa.org.uk.
Category shortlists
Best Business ISP
sponsored by
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Cerberus Networks
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Community Fibre
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Exa Networks
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Glide
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KCOM
Best Consumer ISP (under 100k customers)
sponsored by
- 4th Utility : Rise
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Connect Fibre
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Lightning Fibre
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Truespeed Communications
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WightFibre
Best Consumer ISP (over 100k customers)
sponsored by
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Community Fibre
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EE
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KCOM
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Sky
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TalkTalk
Best Rural ISP
sponsored by
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Gigabit IQ
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Gigaclear
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Quickline
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Wessex Internet
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WightFibre
Most Innovative Fibre Deployment
sponsored by
Best Customer Loyalty
sponsored by
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4th Utility : Rise
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Gigabit IQ
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Glide
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Truespeed Communications
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Wessex Internet
Best Network Integration
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AllPoints Fibre Networks
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Freedom Fibre
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Strategic Imperatives
Best Customer Experience
sponsored by
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4th Utility : Rise
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Exa Networks
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Gigabit IQ
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Lightning Fibre
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WightFibre
Best Community Engagementsponsored by
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Community Fibre
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Country Connect
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Gigabit IQ
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KCOM
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Wifinity & Anchor
Engineer of the Year
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KCOM
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Ogi
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RM
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Truespeed Communications
Sustainability Champion
sponsored by
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Cerberus Networks
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Community Fibre
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Freedom Fibre
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Openreach
Best Voice Provider
sponsored by
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bOnline
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Dial 9 Communications
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Microtalk Europe
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Voipfone
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VoIPstudio
Best Technology Partnership
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BT & Broadpeak
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Calix & CityFibre
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Sonalake & AllPoints Fibre Network (APFN)
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Strategic Imperatives Fibre Café
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Vetro & AllPoints Fibre Network (APFN)
Diversity, Equity & Inclusion Champion
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KCOM
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LXS Consulting
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Openreach
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Vorboss
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Women in Telecoms Group
Best Fibre Infrastructure
sponsored by
Best Wholesale Platform
Best Customer, Network and Data Security
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Cerberus Networks
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Exa Networks
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Gigabit IQ
- RM
- Talk Straight/Schools Broadband
Digital Inclusion Champion - Charities
- BizEd Projects CIC
- Diversity Bridge SCIO
- Frome Medical Practice, Somerset
- Poplar Harca
- Wavemaker Stoke CIC
Digital Inclusion Champion - Industry
- KCOM
- Quickline Communications
- Red Chair Highland
- Trapped in Zone One
- Wifinity & Anchor
- WightFibre
Internet Herosponsored by
Announced at the awards ceremony
Event information
Presentation of the 2025 Awards will take place on Thursday 13th November at City Central at The HAC in London. Tickets are on sale through Eventbrite.
The awards would not be made possible without the support of the 2025 ISPA Awards sponsors: Adtran, Altnets, Aprecomm, Calix, CityFibre, eero, Genexis, Heights Telecom, IQGeo, Linksys, Magrathea, Netgem, Netskrt, Networks Centre, Plume, PXC, Strategic Imperatives, TP-Link and VIAVI Solutions.
More sponsorship opportunities are available, please email krystian@ispa.org.uk for more information.
PON Deployment & Beyond – Solutions, Gaps, and What’s Next
Aginet by TP-Link has expanded its capabilities to deliver complete Passive Optical Network (PON) solutions that cover everything from Optical Line Terminals (OLTs) to Optical Network Terminals (ONTs) and high-performance routers. This integrated approach means providers can now source the entire chain from a single vendor.
Two Paths to PON Deployment
In the UK, most operators use a two-box solution, where the OLT feeds fibre into an ONT or SFU. This device converts fibre to Ethernet, enabling the use of traditional Ethernet routers or mesh systems inside the home. It’s a familiar setup that operators and installers trust.
The alternative is a one-box solution—less common in the UK but growing fast—where fibre connects directly into a router with a built-in PON interface. This recalls the shift from standalone ADSL modems to integrated DSL routers years ago. TP-Link offers Wi-Fi 6 and Wi-Fi 7 devices with integrated GPON or XGS-PON interfaces, so operators can choose between models that match their customers’ connectivity and speed needs.
OLT Options and Scalability
TP-Link’s OLT portfolio includes compact “pizza box” units and modular chassis systems. The pizza box OLTs range from simple single-port GPON devices supporting smaller deployments, up to 16-port combination OLTs handling GPON and XGS-PON with support for thousands of ONTs. These models feature dual hot-swappable power supplies, 10G or 40G uplinks, and remote management via TAUC.
For operators who need even more scale, the new chassis options provide expandable configurations. The two-slot and seven-slot chassis systems accommodate interchangeable service boards—GPON, XGS-PON, or hybrid—to flexibly build capacity over time. A 15-slot chassis is also in development, giving ISPs room to grow their networks without forklift upgrades.
ONTs and SFP Modules
On the customer side, TP-Link offers GPON and XGS-PON ONTs with options ranging from basic 1G Ethernet ports to 10G-capable models. Some ONTs have integrated voice ports (FXS) for legacy phone services, reducing the need for separate voice gateways. SFP modules are also available to populate OLT ports with GPON or XGS-PON optics.
Wi-Fi 6 and Wi-Fi 7 Routers
For in-home connectivity, TP-Link’s Aginet range includes both Wi-Fi 6 and Wi-Fi 7 routers. Wi-Fi 7 delivers tri-band speeds and lower latency, ideal for high-density smart homes and gigabit fibre connections. Entry-level GPON Wi-Fi 7 routers are available alongside more powerful XGS-PON models. For customers who aren’t ready for Wi-Fi 7, Wi-Fi 6 dual-band routers remain a reliable option.
Mesh networking is a central feature across all these products. Whether fibre terminates in a router or an ONT, operators can deploy TP-Link’s mesh units as satellites or primary routers. The same management experience applies across the ecosystem, ensuring a consistent user experience.
Unified Management with TAUC
All OLTs, ONTs, and routers integrate into TP-Link’s TAUC management platform. This cloud-based system lets operators monitor, configure, and troubleshoot the full end-to-end environment—from the fibre headend to the customer’s Wi-Fi network. It streamlines operations, reduces truck rolls, and keeps support teams in control.
Exploring FWA as a Complement
Despite the progress in fibre rollouts, there are areas where fibre simply isn’t feasible. In rural communities or heritage zones, digging trenches can be expensive or blocked by regulation. That’s where Fixed Wireless Access (FWA) comes in.
Aginet offers outdoor 5G units—such as the NE225—that mount on walls, poles, or glass. These connect via PoE to an indoor router, delivering broadband speeds over cellular networks. Indoor Wi-Fi 6 and Wi-Fi 7 FWA gateways further expand coverage where fibre can’t reach. As with fibre deployments, these solutions integrate with TAUC for remote management and optimization.
Looking Ahead
PON deployments are evolving fast. One-box solutions are gaining traction as Wi-Fi 7 adoption grows. Modular chassis OLTs are bringing scalable fibre capacity to more ISPs. And FWA is emerging as a flexible last-mile alternative.
For operators planning their next steps, TP-Link’s comprehensive portfolio—from OLTs and ONTs to mesh routers and management tools—means you can build, scale, and support networks with confidence. For more information or to request product samples, reach out to Paul Howard, Aginet Pre-Sales Director, or click on this link to download our latest Wi-Fi 7 white paper.
Read the full White Paper here
Get in touch today
