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Screen Hero Collaborative Screen-Sharing 9 Aug 2013 | 09:04 am

Seems like Screen Hero could be a promising app for co-working exercises with participants. This new desktop app for Mac and Windows lets two people click on the same screen and sort of work together....

Class: How to run your own DIY usability tests with Loop11 and usertesting.com 12 Apr 2013 | 08:38 pm

Looks like a cool online class for using usertesting.com and Loop11 by Eddie James who is located in Orlando but of course that doesn’t matter. Class is free and really what the heck might as well. Ch...

Holy Shit WebRTC Hits Mobile 16 Feb 2013 | 12:37 am

For any fellow remote mobile research nerds, this is huge news. The upcoming spec for WebRTC that allows peer-to-peer video and eventually screen-sharing is working on Android and iOS in development v...

How I recruited 150 users in 24 hours by Virginia Cagwin 2 Feb 2013 | 09:04 am

Pretty awesome and detailed write-up on the process of recruiting and interviewing 15 participants using Skype and Ethn.io. Thanks Virginia for the kind words and so glad remote methods worked well fo...

A Practical Guide: How to Interview and Observe Customers Remotely 6 Nov 2012 | 04:56 am

Attempting to gather customer feedback remotely can be scary (Halloween is over, I know). Thankfully, there are many tools out there that make remote user experience research simple and less intimidat...

Brand = Experience 23 Oct 2012 | 11:27 pm

We love the recent article, “UX: The New Brand Leaders” on JohnnyHolland by Andrew Heaton. It’s true that brands are more and more influenced by the experience users feel when using a product or servi...

Rad… Rapid User Research: 400 responses, 10 interviews, 3 days, and $525 22 Sep 2012 | 04:06 am

Michael Margolis, UX Research Partner at Google Ventures wrote a lovely article recently about a recent project he worked on. His goal was seemingly simple: interview users of a new product and gather...

The Anatomy of a Recruiting Tweet (for User Research) 30 Aug 2012 | 02:43 am

Turns out there are more and more ways to recruit research participants from Twitter, and when you @reply someone, there is a real art to making sure they don’t think you are a spammer and click throu...

Moderator Script: UX phone interview 1 Aug 2012 | 08:00 am

When preparing to conduct a remote UX study, we all know there’s a lot of planning that needs to take place before actually speaking with a participant. Here, we provide and example of a Moderator scr...

Webvisions Barcelona 5 Jul 2012 | 05:40 pm

Holy crap Barcelona is a beautiful city. Excited to be here for Webvisions Barcelona. For attendees and any random folks stumbling on this post somehow, here are both the slides and Remote Research wo...

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