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If I was going to start a travel and tourism business… 2 May 2013 | 01:13 am
These are the first things I would do. I would start researching and educating myself as much as I could about the type of travel business I had interest in starting. I’d spend 1 month reading and lea...
Promoting Your Tour / Activity Business Using LinkedIn’s Company Pages 18 Apr 2013 | 03:13 am
On September 6th, 2012, LinkedIn announced huge changes to Company Page design and user experience, which completely changes the way we view the platform as a marketing tool. “For companies, this mean...
Sell and distribute your tour and activity inventory through the Owned Inventory Merchant Model. 15 Mar 2013 | 07:24 pm
The Owned Inventory Merchant Model is an inventory acquisition model and a contracting strategy used by travel wholesalers to acquire hotel room inventory. In a nutshell the wholesaler pre-pays or gu...
Who should hold the bag in terms of API integration? 8 Dec 2012 | 05:15 am
In my most recent Tnooz post titled “Putting the supplier cart before the distributor horse in travel” I discussed how creating open inbound APIs could help to foster connectivity between supply and d...
A mobile booking platform is the next big opportunity in the $27B Tour & Activity Market. 6 Nov 2012 | 10:38 pm
In a recent article I wrote at Tnooz, I discuss a big entrepreneurial opportunity I see in the tour and activity market by selling 1-day activities to in-destination travelers via a mobile only bookin...
Distribution Strategies and the ATDW 4 Oct 2012 | 10:43 pm
In my latest Tnooz post titled “Australian distribution strategy could be template for other tourism boards” I talk about the opportunity that national tourism boards have to engage with small busines...
What happened to the good old fashioned hello? 3 Aug 2012 | 09:35 am
In this day and age, when customer service seems to be outsourced to the farthest reaches of the planet, is it not surprising that people expect that your “customer support team “will be nothing more ...
Credit Card Safety is Everyone’s Responsibility 15 Jun 2012 | 12:15 pm
Last week I wrote a post on Tnooz about PCI compliance and credit card safety. The reason for this post was to draw some much needed attention to the importance of server security. The bottom line i...
Payments in Travel and Tourism are a Real Challenge 3 Jun 2012 | 11:42 am
One the biggest challenges I see working with tour and activity operators everyday is the challenge of payments. In order to move this cash laden, on site dependent business sector into one where adv...
How do you start a travel business that becomes a $500M company? 19 Apr 2012 | 05:41 am
As the founder of the Travel Business Academy, a professional program that teaches entrepreneurs globally how to start a travel business, I am always searching for stories about successful travel entr...
