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Management Coaching Moment #11 19 Aug 2013 | 11:41 am

Tweet All the names changed to save the innocent, guilty and goofy When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bra...

3 questions that help avoid that urgent slog to nowhere 14 Aug 2013 | 10:32 am

Tweet Imagine (or maybe you live this)… It’s Wednesday afternoon and you’ve been asked to drop everything and prepare a letter, report, presentation for someone. It’s urgent. Your adrenaline kicks i...

One bad apple, why treat the whole barrel? 17 Jul 2013 | 05:08 am

Tweet As the manager, have you put the whole team through conflict resolution or interpersonal communication skills training just because one person in the team seems to be creating hell for everyone...

More Issues Than Vogue 12 Jul 2013 | 05:08 am

Tweet So how do you handle that one person in the team who needs to wear this everyday (if for no other reason than a public service warning to the others): (Photo source: Pinterest) Issues - My b...

Managers: Are you at your best? 13 May 2013 | 11:00 am

TweetI saw this article about exercises that uses three things that are in your office or in a meeting room near you! “12 exercises deploying only body weight, a chair and a wall, it fulfills the late...

Another example of, ‘it’s not all about you’ (even when it is) 26 Mar 2013 | 11:24 am

TweetInteresting leadership discussion: I challenged the leader to think about the most difficult person they deal with and find a way to bring that person on board; to consider how they can improve t...

Managers, mind the gap! 24 Feb 2013 | 05:22 am

TweetWhile standing on the train station platform waiting, waiting, waiting I realised I was staring at the ground and more precisely, staring at the message ‘mind the gap’. It’s bizarre where inspira...

10 Tips for Handling Difficult Conversations 25 Jan 2013 | 11:40 am

TweetI created this ~8 min video to give you some tips for handling difficult conversations. Let’s face it, you will, at some point, be faced with having to initiate or be in a difficult conversation....

Management Coaching Moment #10 3 Oct 2012 | 03:00 pm

TweetAs part of a laser sharp (quick and targeted) coaching session, a business owner was describing what and how they wanted to discuss issues in a meeting with the more senior staff. The business ow...

Management Coaching Moment #9 10 Sep 2012 | 12:40 pm

TweetBusiness Owner: I’ve implemented weekly sessions with the staff and they have goals they’re working towards. The process seems to be working really well but now I’m getting a bit bogged down in t...

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