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– social customer | Tags | Social Media Today
Social Advocacy & Politics: @AmbassadorPower Holds a Twitter Townhall 27 Aug 2013 | 01:30 pm
I strongly encourage public officials to hold Twitter townhalls (and Facebook townhalls, and Google+ townhalls.). These events bring government closer to the people and improve public trust in governm...
5 Metrics You Should Be Tracking on Twitter, But Probably Aren’t 27 Aug 2013 | 01:00 pm
Many people still assume that the number one way to determine success on Twitter is by gauging how many followers their account has. This can be a misleading figure but there are some useful metrics y...
