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Sprints vs Marathons beta.zapposinsights.com 19 Jun 2012 | 12:30 am

06/18/2012 In this blog,  Zappos Insights Manager Robert Richman explains the difference in "running" a company like a sprint opposed to a marathon, and how the idea of agile development can ass...

Robert Richman: How Organizations Can Develop (and Thrive on) Accountability humancapitalist.com 26 Aug 2013 | 11:00 pm

What’s the key characteristic of an ultra-successful company culture? No, not foosball tables or napping cubes. Robert Richman, former manager of Zappos Insights, the retailer’s training division for ...

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