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servicetick.com – IVR surveys | Web Surveys | Email Surveys | ServiceTick

Come and join the winning team 17 Jul 2013 | 04:26 pm

We’re looking for new candidates to come and join our UK-based sales and account management team. We have a number of roles available in different areas including: lead / demand generation new busi...

Scottish Enterprise selects ServiceTick to monitor customer experience 28 May 2013 | 02:20 pm

Scottish Enterprise has appointed ServiceTick to gather feedback on its service delivery and help it live up to its customer promise of answering calls promptly and courteously. Scottish Enterprise is...

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Is shutting down social networks the best response to unrest? fastforwardblog.com 12 Aug 2011 | 04:41 am

In my most recent post I showed how the community and the police are on a rapid learning curve to use social media to help them cope with the rioters – who also use the same tools. It is ironic that ...

Real estate using social media subject2.com 7 Jul 2011 | 08:04 pm

Over the past two years, real estate professionals have found creative ways to overcome the real estate crisis, including finding innovative uses for social media. After facing drops in home sales wel...

How Do You Approach Social Media? taylormarek.com 25 Apr 2012 | 11:42 am

Every company using social media falls into one of these three categories. 80% of people fall in one category, 10% in another, 10% in the remaining category. So what are those categories?

Bureaucrats disciplined over work-related comments on Facebook made on home computers smartcompany.com.au 22 Dec 2011 | 03:06 pm

Four federal bureaucrats have been disciplined over the inappropriate use social media over the year to June, leading to pay cuts and sanctions for making work-related comments on Facebook and from th...

Customer Service in the Customer Lifecyle: Thoughts from a Social CRM Expert newsaleseconomy.com 27 Jan 2012 | 03:37 am

Tweet Guest post by Tristan Bishop @knowledgebishop. Tristan drives digital strategy at Symantec, using social media monitoring and Social CRM to capture customer commentary. He is widely considered ...

AlkaMate…Spreading like Wildfire hl4y.com 17 Jun 2011 | 09:41 am

The AlkaMate our “Portable Fountain of Youth“ is spreading like wildfire. We have had a huge spike in demand as people begin to use social media to talk about the AlkaMate – portable water ionizer. Ch...

Why I Love HootSuite (And Why I Want to Work There) janisbehan.com 9 Aug 2011 | 03:25 am

I love HootSuite. And if you use social media and don’t already love them too, you WILL. I use HootSuite, along with many of the “geeks” I know, to manage my different social media accounts, but I ma...

Getting Businesses On Board with Local Social Media Marketing thecaffeinatedblog.typepad.com 3 Mar 2010 | 04:00 am

I’ve had a growing interest in how small, local businesses can use social media to grow their local customer base, and with geo-local social networks like Foursquare on the scene, I see the social med...

20 Ways You Can Encourage Engagement thecaffeinatedblog.typepad.com 19 Feb 2010 | 10:33 am

The Social Media Club of Charlottesville had an open forum last night where attendees split into discussion groups and brainstormed various ideas for using social media and engaging customers. Unfortu...

Small Businesses Advice – Blogging marcusnelson.me 20 May 2011 | 05:37 am

I went to Mashable Connect last weekend — here’s some advice I gave to Phonebooth about using social media – in this case, how blogging plays a part: Just a couple extra notes about creating blog con...

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