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The Final Post Here at the Telesales Blog; Come to the NEW Blog 7 Nov 2012 | 04:18 am

That’s right, we are done here. The good news is that we are moving to the Smart Calling Blog! A new look, a new name, but the same content you have come to expect, and hopefully enjoy and profit fro...

This Question is Great. And Horrible. It Just Depends 30 Oct 2012 | 05:24 pm

“Can you help me?” It’s a great technique. It’s a horrible technique. The difference is, with the right person, at the right time, it can be an extremely productive question. And that right person is ...

Ouch! Listen to this Painful Recorded Sales Call 15 Oct 2012 | 11:46 pm

A reader forwarded this call recording to me. It was a voice mail from a sales rep who had called their company. I don’t share this to make fun of the individual placing it. It’s likely that she proba...

Golden Hours: How the Best Sales Pros Find Time to Do It All 19 Sep 2012 | 10:49 pm

Guest Post by Michael Boyette Conventional wisdom may imply that a sales representative’s best opportunity to get in contact with a prospect would be at 9 a.m.  It’s the beginning of the day, when ot...

How to “Sabanize” Your Sales 6 Sep 2012 | 05:26 pm

College football is now in full swing, and last year’s national champion, Alabama, again rose to the top position in the polls with their convincing win over Michigan last Saturday. (If I haven’t lost...

Ask Buyers How They Want to Be Sold To 23 Jul 2012 | 06:37 am

While waiting out a flight delay at an airport bar, I struck up a conversation with a fellow stranded road warrior. The topic shifted to our work, and he asked me what I do. I answered by asking him,...

Avoid Rejection By Changing Your Reaction 31 May 2012 | 02:48 am

As I tell every group of sales reps I work with, most of what we accomplish in sales is attributable to our attitude. Sure, we need to be skilled in the mechanics–the what-to-say part–but that doesn’t...

What Do You Think About This Voice Message? 10 May 2012 | 01:44 am

Reality is usually better than anything I could make up. Here is a voice message received by one of my readers. (I bleeped out the sales rep’s phone number). Perhaps this guy was tired, maybe having ...

Show Them the Money to Make More Of Your Own 26 Apr 2012 | 09:01 am

Today I’m talking about money. Both in my post below and right here. The post below is also one of my contributions to a great sales book, “Top Dog Recession-Busting Sales Secrets.” It also contains ...

Five Cool Ideas For Better Listening by Michael Angelo Caruso 11 Apr 2012 | 01:30 am

Last week I took a few days for personal self-development, which I do several times per year. Although I make it a point every day to set aside time for learning, I find it essential to physically att...

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