Teliax - forum.teliax.com
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[trouble/closed] ATL proxy unreachable 8 Aug 2013 | 04:22 am
2013-07-07 16:15 The ATL proxy is unreachable at this time. We are working to restore services. In the meantime you can forward your DID or register to an alternate proxy.
[trouble/closed] den.teliax.net down 10 May 2013 | 04:49 am
2013-05-09 17:45 MT -- den.teliax.net is currently alarming as unreachable. Operations is working to fix it now. 2013-05-09 19:45 MT den.teliax.net SIP services have been restored. Operations is cont...
April 15th: Limited Phone and Ticket Support 1130-1300 15 Apr 2013 | 09:44 pm
Hello! On April 15th, phone and ticket support will be limited or unavailable between 11:30am and 1:00pm Mountain Time for a NOC/support meeting. You can leave a voicemail or a ticket and we'll get b...
[trouble/open] Teliax NYC Dashboard (2.0) Down 17 Feb 2013 | 12:36 am
2013-02-16 12:00 MST - Our Dashboard proxy in NYC is currently alerting as not available. Our engineering team is looking into the issue and it is safe to say that call problems inbound and/or outboun...
[trouble/monitored] Network event causing services down 3 Jan 2013 | 10:58 pm
2013-01-03 10:10 MST - A network event is causing severe service interruptions for all customers. We are working to restore services as quickly as possible. 11:00 MST - Access to most services has be...
Holiday Closures 20 Dec 2012 | 10:43 pm
Teliax will be closed on the following dates: Monday, December 24th Tuesday, December 25th Monday, December 31st Tuesday, January 1st 2013 24/7 NOC support will be available through the regular c...
My account/phone system has been compromised! 15 Nov 2012 | 11:39 pm
Teliax Fraud Response Guide v 1.0 (Nov 2012) If you're viewing this guide either you or Teliax Support have identified your phone system or account as compromised. What does this mean? - An attacker...
My account/phone system has been compromised! 15 Nov 2012 | 11:39 pm
Teliax Fraud Response Guide v 1.0 (Nov 2012) If you're viewing this guide either you or Teliax Support have identified your phone system or account as compromised. What does this mean? - An attacker...
How's our support? 6 Oct 2011 | 09:14 am
Of our tickets rated in the last sixty days... We power the helpdesk. You power the feedback. Let us know how we're doing!
International Credit Cards might not work 7 Jun 2011 | 06:09 am
Update - January 2012: We are still working with our new processor to accept international credit cards. The setup process is extremely drawn-out however we are working as quickly as possible to compl...
