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The neuroscience of change 22 Sep 2011 | 06:19 pm
Business leaders everywhere know that success isn’t possible without changing the day-to-day behaviour of people throughout the company. But changing behaviour is hard. (Even when new habits can mean ...
How to get more results from coaching? 18 Aug 2011 | 01:11 am
Most MD and managers have no idea how little their staff learn during an important coaching session. What to do to ensure more learning and new behaviour? Most of us know that our listening retentio...
Small wins mean progress 30 Jun 2011 | 11:42 pm
“Of all things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work.” “Everyday progress – even a small win – can make...
Crucial Conversations – and the free flow of meaning 31 May 2011 | 02:39 am
Three clients indicated that I had struck a raw nerve with last month’s post on crucial conversations and confrontations. Two asked me to conduct coaching discussions. We used examples emanating from ...
Crucial conversations and confrontations 28 Apr 2011 | 06:23 am
Every now and then a normal conversation turns into crucial conversation. We have all experienced this. We are rational human beings usually in charge of ourselves, but sometimes we loose it. We get ...
In flow days 29 Mar 2011 | 10:44 pm
A friend and two of my clients are deeply immersed in getting a few marketing items into place. I too, since mid-February, spent time on marketing, revamped pages on my website, created new pages and ...
In praise of praising 21 Feb 2011 | 02:44 am
The number one employee complaint always pinpoints one issue: not being recognised for a job well done. While it is so easy to praise, just ask around: When last did you get proper recognition for a ...
10 Principles of personal leadership 17 Jan 2011 | 07:19 am
My recent clients and friends know that I have gone all soft in my approach to leadership and management. While one should have strategies, plans, processes and systems in place, the starting point is...
Taking control of your email 29 Oct 2010 | 02:33 am
Are you swamped with emails and is your inbox becoming bigger and bigger? A decade ago a South African consultant, Gerrit Cloete, taught me how to use MS Outlook to make my life easier and, well, to ...
Mental traps into which leaders fall 30 Sep 2010 | 08:59 pm
Some new clients easily take to new strategy development and execution. They experience fewer difficulties that most in obtaining support from their team members when it comes to implementation. Othe...
