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911 Caller Faces Down Armed School Intruder 23 Aug 2013 | 12:54 am
Antoinette Tuff is the type of person that every dispatcher should hope is on the other end of a 911 call. What’s more, Tuff is just the type of person you hope is calling when a mentally unstable ma...
City Commits to EMD Training for All Calltakers 21 Aug 2013 | 06:46 am
A Cincinnati (Ohio) city council member has introduced a regulation that would require all dispatchers to be trained for emergency medical dispatch (EMD) before they can answer 911 calls. The amendmen...
Dispatchers Accepting Text Messages – Sort Of 21 Aug 2013 | 05:33 am
The announcement today that the Amherst (Ohio) Police Department dispatchers are now accepting text messages has a futuristic ring to it. But a closer reading of the technology shows the agency is tak...
City Will Change ‘No Units Available’ Policy 21 Aug 2013 | 05:00 am
Detroit (Mich.) fire officials say they will revise a policy of not notifying citizens or the police department when ambulances aren’t available to immediately respond to incidents. A directive issued...
City Says: Dial 911 for Help, Face Eviction 20 Aug 2013 | 01:39 am
A civil liberties group has filed a lawsuit against the city of Norristown (Penn.), claiming that a three-strikes law discourages apartment dwellers from dialing 911 for help and puts domestic violenc...
Dispatcher Fired Over Facebook Posting, Will Appeal 17 Aug 2013 | 12:08 am
The Norfolk (Virg.) dispatcher who posted a comment on her Facebook page about an officer-involved shooting has been fired, but is appealing the action with an attorney who says the city failed to fol...
Dangerous Trend: Fewer 911 Calls With Location Data 15 Aug 2013 | 02:21 am
Statistics gathered by a California public safety group show that the state’s cellular carriers are delivering fewer 911 calls with full location information, delaying responses and putting the public...
LA Region Awards Huge Radio Project to Motorola 15 Aug 2013 | 12:58 am
After almost four years of legal issues, funding fights, contract reversals and vendor competition, the Los Angeles region’s radio authority is set to approve a $280 million contract with Motorola for...
Suspect in SWATing Incident To Plead Guilty 13 Aug 2013 | 04:30 am
A notorious Massachusetts computer hacker has agreed to plead guilty again to federal charges that he telephoned public safety comm centers around the country and made threats that he had explosives, ...
Amber Alerts Focus Search, Then Find Missing Girl 12 Aug 2013 | 07:54 am
A series of multi-state Amber Alerts about a California murder suspect who kidnapped a teenage girl were key in locating the pair in Utah and bringing the girl home safely. Law enforcement officials i...