Asmartbusiness - asmartbusiness.co.nz - Smart
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The Many Benefits Of Outsourcing 18 Apr 2013 | 04:13 am
Most employers focus on wage costs when thinking about outsourcing. Other benefits can be just as important to the success of your business. Focus on your core business. Every business has limited re...
Reducing Risks In Your Business 18 Apr 2013 | 03:43 am
Aside from the higher costs of employing a specialist admin or accounts staff member there are a number of risks to your business that need to be considered. The business environment is constantly ch...
Hawke’s Bay Forestry – 5 Mar 2013 | 01:37 pm
My business is run from whatever forestry job we are on which could be anywhere in the country. It is great to have a ‘business base’ at Smart. I can text, email or phone and get the answers I need. ...
Power Tool Shop – more for less 5 Mar 2013 | 01:23 pm
SMART has been our admin team for our two stores since Feb 2011. I decided to try outsourcing at a busy time when I was taking over the second shop and have never looked back. SMART handles our payr...
Getting On With Customers, But Still Getting Paid 28 Feb 2013 | 01:54 am
As the Sydney Morning Herald points out, separating the customer relationship role and the debtor collection role shows structure and administrative processes in your business that the customer will b...
Getting Your Terms of Trade Right 28 Feb 2013 | 01:31 am
Your Terms of Trade define your business relationships. Terms of trade set out the terms of a contract between the seller of goods or services and the purchaser. Terms of trade should deal with a var...
The Oven Cleaning Company – a focus on growth 11 Feb 2013 | 01:13 pm
SMART has been our virtual reception/admin team for a year and a half, providing a professional phone and online service to our customers. By transferring the phone and online enquiries to SMART, we ...
Top 5 ways to get paid faster 20 Jan 2013 | 06:24 am
There will always be some overdue payments, and following them up seems to be one of the most hated jobs of business owners and employees. As the old saying goes – if you don’t ask, you don’t get. Ar...
What customers don’t want to experience on the phone 31 Oct 2012 | 02:09 pm
Improving the customer phone experience Training staff to answer phone calls professionally leads to instant improvements in the customer experience, which translates directly to more new business an...
Phone Answering Tips to Win Business 23 Oct 2012 | 04:14 am
Improve your phone answering skills The way you answer your phone will form your customer’s first impression of your business. Everyone knows the phone should be answered before the third ring and yo...
