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Yeah! Red Sox Owner, John Henry, Just Bought the Boston Globe! 4 Aug 2013 | 07:45 pm
When I wrote about the Globe's amazing coverage of the Boston Marathon bombing, I was really impressed with the reporting, but also with the editorial team's use of social media to help them in their ...
Did We Give Consent for Government Surveillance? 2 Aug 2013 | 04:01 am
We Are All Under Surveillance Edward Snowden has slipped out of the Moscow airport to a hide-away somewhere in Russia. I wish him well. I also hope he can remain safe from assassins and would-be pers...
Engaging Customers from the Get Go 30 Jul 2013 | 07:33 pm
Do You Really Want Customers Co-Designing Your Business? I’m currently engaged in the design of a new set of healthcare and wellness services for and with the people in my community. At a strategic p...
Learning from Revolutionaries: Doug Engelbart & John Seybold 19 Jul 2013 | 08:24 pm
My thoughts and prayers have been with Christina Engelbart over the past couple of weeks because her beloved Dad, Doug Engelbart, passed away on July 2, 2013. Christina and I have a lot in common, and...
Peer2Peer Business Models 13 Jul 2013 | 04:40 am
We’re intrigued by a relatively new business model. Referred to as Peer-2-Peer, Peers Inc., or Platforms for Participation, these are match-making businesses in which consumers are both the providers ...
Celebrate Our Independence and Demand the Consent of the Governed 3 Jul 2013 | 11:04 pm
On July 4th, U.S. citizens celebrate “Independence Day.” This is the pseudo-anniversary of the issuance of the American Declaration of Independence. (There’s much debate about when it was actually sig...
Private Searching on Your Phone: DuckDuckGo’s Mobile Apps 29 Jun 2013 | 08:00 pm
This week, DuckDuckGo launched its iPhone app, DuckDuckGo Search and Stories. Now you can enjoy the same anonymous, non-trackable, non-invasive, clutter-free search experience on your iPhone, Android,...
Personalized Products—for People and Things I Care About 21 Jun 2013 | 11:40 am
When does personalization increase the perceived value of a product or service? What’s the advantage to the customer of being able to personalize the products and services you offer? What is it worth ...
A Pragmatic Solution for Eldercare in the US—Designed by Elders for Elders 15 Jun 2013 | 07:11 pm
As many of you know, I now live year round on the coast of Maine. One of my local heroes is Chip Teel, who has been pioneering in eldercare for over two decades. He’s a local M.D., with a family...
How Should the Disclosures about NSA Snooping Change Things? 15 Jun 2013 | 12:39 am
I can’t ignore Edward Snowden’s whistle-blowing revelation: The US government is snooping much more than our US Constitution allows on the private communications of its citizens, residents, and even l...
