Chriscollinsinc - chriscollinsinc.com - Service Advisor & Dealership Service Training for Automotive Industry by Chris Collins
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Video: Why You Are Unhappy With Your CP Sales 15 Aug 2013 | 03:39 am
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Tips and Techniques on How to Grow Customer Database 22 Jul 2013 | 08:50 pm
A large customer database is considered the foundation of every successful business. Many up and coming businesses resort to purchasing market lists to kick start their venture. However, this is just ...
The Importance of Building Real Customer Relationship 15 Jul 2013 | 08:25 pm
There are two main reasons why customers change sides: the merchandise (product or service) or the customer service. Reasons why they change suppliers in relation to merchandises can be due to lowe...
6 Effective Ways to Connect with Customers in a Deeper Level 11 Jul 2013 | 08:23 pm
The success of automotive dealership businesses depends on the number of customers they cater to. And having many customers depends on their business relationship. Leading businessmen and leaders a...
Top Reasons Why Customers Leave Your Company 11 Jul 2013 | 01:49 pm
Auto dealers strongly believe that high retention and attraction of customers can translate to high profit. Satisfied customers ensure that the business will thrive better in the future. There are ...
How to Retain Customers like What Big Brands Do 8 Jul 2013 | 01:20 pm
In 2012, big brands of different American industries saw a significant growth by using content marketing strategies. Most of the big brands accepted the power of content marketing as a primary t...
Service Advisors And Customer Retention 3 Jul 2013 | 12:45 am
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Talk about Anything but the Car and Connect your Customer 1 Jul 2013 | 03:14 pm
Sales people would only be too eager to talk about the product they are selling. That is much the same to automotive service advisors immediately wanting to talk about the car. Customers will be ex...
Talk about What is Important in Connecting with Customers 28 Jun 2013 | 10:10 pm
Service advisors would naturally assume that the car is the most important thing to the customer. Given their point of view, it is. But for a customer, a car is just a commodity. It is just one of ...
Create a Difference to Connect With Your Customers 26 Jun 2013 | 06:44 am
People develop a certain set of expectations based on familiarity. We often plan our days in anticipation of the things we expect to happen. Good or bad, if a thing is already incorporated to our dail...
