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I Don’t Understand The Tesla 26 Aug 2013 | 09:48 pm
Recently I had the experience of riding in a friend’s new Tesla sedan. I have to say that the body and the interior of this expensive vehicle rivals the best of its luxury import competitors. Beyond t...
Eyes On The Future: Self-Driving Cars and Dealership Sales Processes 21 Aug 2013 | 02:25 am
I paid particular interest to this week’s Automotive News story that examines how self-driving vehicles could be a perfect fit for older drivers and those with disabilities. And while I was impressed ...
Good Questions from the Field 16 Aug 2013 | 03:25 am
Here’s a question and my response from an anonymous dealer: Dale, I work for a dealer group that does not use vAuto. What would you recommend as a cost to market after shop and what is your best recom...
A Touchy Topic—The Pitfalls Of Used Vehicle Packs 30 Jul 2013 | 02:27 am
As regular readers know, I’ve long argued that packs on used vehicles are problematic for dealers in today’s marketplace. First, packs burden every car with additional cost. Velocity dealers know full...
NADA Data Reveals Four Profitability Challenges 19 Jul 2013 | 03:13 am
Overall, 2012 was a good year for franchised car dealers. In its recent recap of last year’s dealership financials, the National Automobile Dealers Association (NADA) reports that total dealership sal...
Dissecting Two Different Types Of Used Vehicle Retailers 15 Jul 2013 | 11:59 pm
In my conversations and travels, I encounter two different types of dealers. The first group often struggles with aged units in their used vehicle inventories, persistent wholesale losses and an as-ye...
The Ultimate Car-Shopper Carrot: Special Offers 2 Jul 2013 | 12:09 am
When was the last time you bought a TV at full price? How about that new golf club or bag? Truth is, as consumers, we’re all conditioned to look for deals, sales or specials on virtually anything we b...
Changing Market Conditions Pose Used Vehicle Challenges—Again 27 Jun 2013 | 02:40 am
This past February, I raised a cautionary yellow flag about dealers making speculative bets with their used vehicle inventory decisions. I was concerned that dealers would have trouble resisting the u...
A Velocity Dealer’s Perspective: Find The Good In Bad Dealership Reviews 13 Jun 2013 | 07:30 pm
One of the up-and-coming velocity dealers I’ve admired is Andrew DiFeo, Hyundai of St. Augustine, Fla. I’m not the only one who considers DiFeo a bright bulb among dealers, as evidenced by a Q&A in la...
How Long Should It Take To Make Reconditioning Decisions? 7 Jun 2013 | 02:26 am
I received the below question from a Velocity dealer. My answer follows. Dale, Random question but one of my used car managers takes 1, 2, 3+ days to make decisions on work that needs to be done in t...
