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5 Common Collection Mistakes 1 Aug 2013 | 04:00 am
Collections is the single most important activity performed in our organizations. That is a bold statement but I don't think very many dealers will disagree. Without collections, we can't operate; rep...
Avoiding Repos 1 Aug 2013 | 04:00 am
Start with a quality vehicle and recondition until it will last the life the loan. Put a warranty on the vehicle - something beefy - that insures the customer is covered if the vehicle suffers a mecha...
CFPB Bulletin: Anticipate Regulation of Add-On Products 1 Aug 2013 | 04:00 am
By Christopher Willis and
CFPB Puts Companies on Collections, Repo Notice 1 Aug 2013 | 04:00 am
Just when you thought you might be able to come up for air from the deluge of federal regulations and requirements, the hits just keep on coming from the Consumer Financial Protection Bureau (CFPB).
Collect the Cash; Avoid Collecting the Car 1 Aug 2013 | 04:00 am
I am not a buy here-pay here dealer and it's all Gene Koury's fault! Mr. Koury is a star performer in the BHPH world in our town, and I wisely chose not to compete against such a star performer.
Contingency Repos: A Risk You Can No Longer Afford 1 Aug 2013 | 04:00 am
There are key catch words in any industry that are used in a negative connotation. In the buy here-pay here industry one such phrase would be "Curb Stoning." The thought or mention of this practice ca...
Credit Card Fraud: How to Protect Your Business 1 Aug 2013 | 04:00 am
Every day we hear warnings about the threat of identity theft and how we need to guard our personal data including our credit cards. Yet, we remain a mostly plastic-based society where many people no ...
Inventory Management: It's More Important than Ever 1 Aug 2013 | 04:00 am
A great deal of time is spent with regard to the importance of inventory management of new vehicle inventory at new vehicle dealerships, however, it is probably more important for used vehicles depart...
Leadership: How to Earn Trust 1 Aug 2013 | 04:00 am
An entire organization suffers when even a single leader isn't trustworthy, and it's not a one-time penalty; its misery on the installment plan. For starters:
Managing Repossessions: What the BHPH 'Professor' Does 1 Aug 2013 | 04:00 am
This is a subject near and dear to the buy here-pay here dealer's heart and a fitting subject for this month's Dealer Business Journal. One can only imagine how wonderful life would be if all your cus...
