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TSA More Popular Than Congress 11 Aug 2012 | 11:14 pm

Well, here’s a depressing sign of the times. The Transportation Security Administration, which regularly gets in the news for humiliating the elderly and conducting invasive pat downs on four year old...

More Good News For Travel Agents 8 Aug 2012 | 03:09 am

According to Hospitality.net, a recent Harris Poll has good news for travel agents. It is leisure travel that is getting all the attention this season. Three in five (60%) adults have planned at least...

Of Passports And Profits 7 Aug 2012 | 02:33 am

A recent opinion piece in Travel Weekly by Richard Turen bemoaned the fact that only 35% of Americans have a passport, in contrast to Canada, where 60% of citizens have a passport, and the United King...

How To Be A Travel Agent. Really. 30 Jul 2012 | 11:56 pm

Thinking of becoming a travel agent? Well, I have some good news for you. Becoming a travel agent is easy. All you need is a credit card and willingness to lose a few hundred (or thousand) dollars if ...

Evaluating Hotels For Your Clients 24 Jul 2012 | 10:37 pm

When travel agents recommend hotels to clients they have to approach the challenge from two perspectives. First, which hotels are “good” in a general sense, that is which are well-maintained and well-...

Hotel Loyalty? Not So Much 18 Jul 2012 | 07:28 am

Got a beef with your bank, your cable company, your cell phone company, an airline? Most of us have a gripe against at least one of these. So why do we keep using them? The simple reason is that chan...

Travel, Travel, Travel 14 Jul 2012 | 09:17 pm

I received an interesting email from Karen L. in response to my series on involving a spouse in the travel business. Karen wrote of trying to interest her husband in the business with little success....

The Travel Industry Is Outpacing The Rest Of The Economy 11 Jul 2012 | 03:47 am

Maybe you’ve been following the news about how job growth in the United States is, shall we say, tepid and how the issue is becoming a hot potato in the presidential race. Or maybe, like me, you’ve ju...

Need Help Setting Up Your Agency? 9 Jul 2012 | 09:37 pm

I got a question from someone via the HomeTravelAgency.com Facebook page asking if I could be hired to help this person choose a host agency and “set up my IATA number.” Well, yes, actually. I suppos...

Listening In On Your Competition 5 Jul 2012 | 09:00 pm

CruiseCompete is a web site that allows tirekickers … er, I mean “cruise shoppers” … to post a message about where and when they want to cruise and then sit back while travel agents cut their throats ...

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