Lisaboesen - lisaboesen.com - Lisa Boesen
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Seconds to Care 21 Jun 2012 | 02:47 am
Managing the care of two ill, aging parents can be difficult. Losing two parents within six weeks of each other can add a bit of anguish to the turmoil. Much to do. Much to manage. Interesting things ...
Attending to the Ordinary 8 May 2012 | 11:41 pm
Sometime in my past a quote was shared with me, ‘The greatest evil of good is better.’ I’m not sure why it stuck in my brain for over 15 years, but it did, which is odd because I truly enjoy and rece...
Just One Thing 28 Apr 2012 | 02:03 am
Checklists. Questionnaires. Assessments. Interviews. As healthcare providers and caregivers, you may do this all day long. Don’t get me wrong. I’m a huge fan of checklists in the healthcare envir...
Compassionate Discernment and Service Orientation 21 Mar 2012 | 09:00 pm
My cat, Bobo, lives two different lives. The “inside” Bobo, is physically standoffish, grazes at his food bowl and sleeps in his basket 90% of the time. The “outdoor” Bobo is known as the friendly cat...
Creating Connections Through Cultural Humility 18 Jan 2012 | 05:24 am
Connecting with others requires patience, kindness and understanding. At times our connection with others may be blocked by our personal “culture” that does not allow us to recognize and appreciate t...
Interviewing for Compassion 13 Jan 2012 | 02:27 am
There is an old adage, “We hire people for what they know and we fire them for who they are.” In my own past experience as recruiter, we may tend to target a list of high-value technical skills to ex...
Courageous Compassion 6 Jan 2012 | 05:44 am
Out of the blue in my Yahoo mailbox I received the following quote: “Courage is almost a contradiction in terms. It means a strong desire to live taking the form of readiness to die .” GK Che...
Be The Gift 17 Dec 2011 | 07:49 am
As I wade through the holiday season, stand in line waiting on customer service and play witness to patrons hurrying and scurrying and sometimes being grinchy and grunchy, I can’t help but think abo...
Compassionate Care within Customer Service 14 Oct 2011 | 04:18 am
Is compassion a “given” in healthcare delivery? In a recent study of 800 recently hospitalized patient and 510 physicians, researchers reported only 53% of patients and 58% percent of physicians said...
Compassion Triage 4 Sep 2011 | 07:39 am
Last Tuesday evening I was having an interesting discussion with a colleague about compassion. My friend is on her own compassion journey and she says, “You seem to make progress, figure it out and th...
