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Chinese travelers now No. 1 spenders on foreign travel 26 Aug 2013 | 10:12 pm
If you’re not already preparing for the coming wave of Chinese travelers, last week’s headlines serve as a good reminder. China’s citizens last year spent about US$102 billion on foreign travel, makin...
Online reputation and social media management for hotels: Recommended readings of the week – August 23rd 23 Aug 2013 | 03:04 pm
Every Friday, we share five of the most interesting articles published online during the week, ranging from Social Media & Online Reputation Management to Hospitality Industry News and Market Research...
Generator Hostels targets Milllennials with social media and design 22 Aug 2013 | 08:45 pm
Editor’s note: When it comes to targeting the up-and-coming Millennial traveler – the world’s first generation of globally connected guests – the Generator Hostel chain has an edge that’s helping keep...
Colombia: Analysis reveals online reputation scores for Cali, Medellín and Cartagena hotels 21 Aug 2013 | 09:32 pm
Given Colombia’s importance as a Latin American tourist hotspot, ReviewPro conducted an in-depth analysis of online reputation for three of the nation’s top travel destinations: Cali, Medellín and Car...
Survey says 84% of customers seek ‘trustworthy’ companies 21 Aug 2013 | 12:05 am
A recent survey by About.com says that 84% of customers believe companies must prove they’re “trustworthy” before they’ll give them their business – and this statistic could make earning and retaining...
Reputation vs. revenue: Yikes! There’s a noisy nightclub in my hotel 20 Aug 2013 | 02:30 am
Some travelers who check into hotels with thriving nightclubs or bars don’t always appreciate loud music – and they might even complain about it on TripAdvisor, Booking.com, Yelp or another consumer r...
Online reputation and social media management for hotels: Recommended readings of the week – August 16th 16 Aug 2013 | 09:05 pm
Every Friday, we share five of the most interesting articles published online during the week, ranging from Social Media & Online Reputation Management to Hospitality Industry News and Market Research...
Ibiza resort tops 284,000 Facebook likes with tap of a finger 16 Aug 2013 | 04:43 pm
This summer, one of Ibiza’s highest-profile beachfront resorts began encouraging its Facebook-loving customers to brag about their experiences – and contribute to the property’s online reputation – wi...
Melbourne hotels overtake Sydney’s, according to online reputation analysis 14 Aug 2013 | 09:28 pm
Out of five Australian cities, consumers give the highest scores to hotels in Melbourne, according to a new analysis of reviews on TripAdvisor, Booking.com and more than 100 other review sites. Revie...
Free Webinar for Hotels: Climbing TripAdvisor’s Popularity Index 13 Aug 2013 | 08:45 pm
With 260 million unique monthly visitors, TripAdvisor® is the world’s largest travel site and a force to be reckoned with in the hotel industry. Hotels, well aware of the impact of higher ranking on ...
