Most amex 2011 customer service barometer report related news are at:
customercontactnews.com
– Customer Experience News | Customer Experience Insight
4 ways to develop perseverance in sales 27 Aug 2013 | 12:00 pm
Selling is an effort to beat the odds of rejection. Even top performers don’t close every sale. But they don’t take the rejection personally either. That’s because they follow these tips to develop pe...
From Social Media Hype to Marketing: 3 Steps toward Building Stronger Customer Relationships 27 Aug 2013 | 12:40 am
When 83 percent of online consumers participate in social media, it is no surprise that, like bees to honey, marketers are following suit. According to a recent IBM Unica survey of marketers, 47 perce...
