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servingmatters.blogspot.com – Service with Purpose

Bob 22 Jul 2011 | 05:54 pm

Bob Jane CallRecording-200711-024829.mp3 Listen on Posterous Serving Reason

How to Create Presentations that Don't Suck - Lifehacker 10 Jun 2011 | 04:43 pm

via m.lifehacker.com A great article which goes beyond dissing bullet points and font size. This is a core skill every manager needs to learn. Serving Reason

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Keeping Your Clients Informed and Providing A Timely Response Are Essential To Great Customer Service workplacepsychology.net 13 May 2013 | 10:25 am

Photo Credit: Flickr I have written before about customer service on this blog (e.g., poor customer service hurts your business and customers leave you because of poor customer service). In this post,...

Avoiding the Mistakes that Make Most Customer Service Wretched blogs.customers.com 5 Jul 2013 | 08:23 pm

A blog post by Martha Brooke of Interaction Metrics describes four mistakes that even the most customer-centric companies might make when it comes to customer service policies and procedures. They th...

Photobucket plugin issues – fixed! guidingvoices.wordpress.com 4 Sep 2010 | 04:38 am

UPDATE 9.03.10: 2 hours after we wrote this blog, Photobucket responded that they have fixed the problem! We are impressed with their great customer service We will be enabling the media plugin soon a...

Lets Put The Customer Back In Customer Service billbrister.com 27 Mar 2011 | 01:28 pm

I ran across a post the other day from Carol Roth wrote as a guest blogger at Smart Blogs about how some Customer Loyalty programs fail.  Leading a new era of customer engagement with customer loyalty...

My Canon s100 Review mattmcguire.com 22 Oct 2011 | 09:04 am

I have written a review of the Canon s100 on my blog, check it out: Canon s100 Review Related posts: Canon 7D Image Quality Canon scored very well is customer service Canon 5D Mark III

Social Media Marketing orak-solutions.com 12 May 2010 | 09:18 pm

determined using the artificial social networks, online communities, blogs, wikis and other collaborative sites in the form of media, marketing, sales, public relations and customer service. Shared s...

Almost Four Days to Reply to Customer Email? Not Good, Crate & Barrel janetroberts.posterous.com 12 Jul 2011 | 03:57 am

via blog.stellaservice.com STELLAService tracked the response times of Top 100 Retailers and found Crate & Barrel took 88 hours to reply to a customer service email. At that rate I could have bicycle...

Being a social business and customer service challenges freegiffgaffsim.blogspot.com 3 Mar 2012 | 02:53 am

Latest news from the giffgaff blog Being a social business and customer service challenges by clairekav on 09-02-2012 19:38 - last edited on 10-02-2012 10:39 With an increasing number of ways to co...

Southwest Air Tops In Service Others Lag On Fees popularhours.blogspot.com 22 Jun 2011 | 07:55 am

Southwest Air tops in service others lag on fees Southwest Airlines Co LUVN again topped rivals in customer service while premiumpaying business travelers are the least satisfied with US carriers over...

Phone Outage - Resolved ukrecordshop.com 11 Dec 2010 | 11:41 pm

As mentioned previously on our blog the customer services line was out of order for a short while, we can now confirm that this issue has been resolved. We apologize for any inconveniences caused duri...

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