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Memorable experiences make for “WOW” customer service 11 Aug 2013 | 09:44 pm
Perhaps the best of the best try to make every experience memorable by paying special attention to details. One recent experience at the Ritz Carlton where my real estate partner and I recently visite...
Recruiting talented employees to enhance customer service 31 Jul 2013 | 07:12 pm
Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. These are the people who become the eyes, ears, and voices for any org...
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Newsletter and Video: Organic into Mechanical workthesystem.com 24 Dec 2011 | 08:31 am
The above interview was recorded and edited in London last month, by Andrew Priestley. (Here’s Part 1 of the interview). Andrew had recently had a bad customer service experience in a London coffee sh...
Good customer service is hard to find davidharry.me 11 Nov 2011 | 01:56 am
Over recent weeks, I have had a variety of customer service experiences from HBA (private health cover) through to Telstra (mobile phone) and also Domain Sponsor (domain parking) the experience has be...
Karen’s Visit to Calvert Trust Exmoor – December 2011 verybestservice.wordpress.com 6 Mar 2012 | 12:38 am
We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is Karen, Carol & Lynne experience with the Calvert Tru...
Le Manoir at Christmas by the Critical couple (Guest Bloggers) verybestservice.wordpress.com 24 Jan 2012 | 08:03 am
We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is The Critical Couple’s experience with Le Manoir Aux ...
Very Good Service from British Airways by Ana (Guest Blogger) verybestservice.wordpress.com 2 Dec 2011 | 07:19 am
We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is Ana’s experience with British Airways ———————– A hug...
Review: Busy Bee Candles by Nicola (Guest Blogger) verybestservice.wordpress.com 20 Nov 2011 | 05:05 am
We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is Nicola’s experience with Busy Bee Candles ———————– I...
Service review: Thumbs Up for Sixt Rent a Car by Andrew Petcher (Guest blogger) verybestservice.wordpress.com 24 Sep 2011 | 04:21 am
We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is Andrew Petcher’s experience with Sixt Rent a Car – I...
Kudos for Customer Service done right jasonvogelnwa.blogspot.com 4 Oct 2010 | 02:35 pm
I've had a good string of excellent customer service experiences lately, so I thought I'd take a moment to recognize these companies for a job well done: Netflix About 6 months ago we conceeded that ...
Word of Mouth Marketing spyseebiz.com.au 8 Mar 2011 | 03:00 am
Mystery shopping | Focus Groups | Surveys | Consulting | Facilitation What is excellent customer service? By providing 'excellent customer service experiences' you will grow ...
Do You Go the Extra Mile For Your Customers? philyarrow.co.uk 6 Sep 2011 | 04:39 am
Do You Go The Extra Mile for Your Customers A couple of weeks ago I wrote an article about poor customer service experience, the damage this can do to the reputation of a business and how it can nega...
