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Offline window settings 23 Aug 2013 | 05:42 pm
When you are unavailable for live chat, the LiveHelpNow offline window has you covered. Your inquiring visitors will be prompted to leave you their q
How to export chat transcripts for your records 30 Jul 2013 | 08:44 pm
LiveHelpNow makes past chat transcripts available for you to view for 90 days. If you’d like to save them longer for your records, there are a
More customer service software related news:
SysAid keyscouts.com 27 Mar 2012 | 06:47 am
SysAid, formerly Ilient, is a leading provider of IT helpdesk and customer service software solutions. The company offers a powerful and dynamic web-based infrastructure solution for the internal and ...
Telly posted a blog post network.businessofsoftware.org 29 Nov 2012 | 12:02 pm
Telly posted a blog post Customer service solutions-Best Way to Improve Customer Service In this society, customer service software applications and customer service solutions range from simple to c...
Zendesk Hack Exposes Twitter, Pinterest And Tumblr Data teamshatter.com 21 Feb 2013 | 08:40 pm
Customer service software provider Zendesk announced a security breach that allowed attackers into its system, where they could access data from three customers this week. Wired learned those three cl...
What to look for in a Customer Service Software poloik.com 21 May 2013 | 05:04 pm
In whatever business, it is always vital to build good customer relations to ensure lasting success. With today’s technology, reaching out and assisting customers with their concerns has become one ea...
Tips to Selecting the Most Suitable Customer Service Software kornmex.com 8 Apr 2013 | 03:28 pm
It is difficult to have comprehensive customer care without quality customer service software. This software will enable your business to register your clients, assign them directly to the resources t...
Parature Unveils Social Customer Service Suite it-help-desk-software.blogspot.in 27 Jun 2013 | 10:16 am
Parature, a provider of cloud-based customer service software, announced today the general availability of its Social Customer Service Suite as part of its multichannel customer service offering. The...
Parature to Present on Social Customer Service at ITEXPO Las Vegas parature.com 13 Aug 2013 | 01:51 am
HERNDON, VA – August 12, 2013 – Parature, a global leader in cloud-based customer service software, announced today its Lead Product Manager, Steve Klein, will participate in ITEXPO Las Vegas, the wor...
Parature Receives Frost & Sullivan North American Customer Value Enhancement Award parature.com 31 Jul 2013 | 07:01 pm
HERNDON, VA, July 31, 2013 – Parature, a global leader in cloud-based customer service software, announced today that it has been recognized as the recipient of the 2013 Frost & Sullivan North America...
Zendesk got hacked, Twitter, Pinterest and Tumblr details breached thevisionworld.com 22 Feb 2013 | 12:12 pm
Is your data 100 % safe with Zendesk ? Customer service software provider Zendesk has suffered an internal systems breach, revealing that a hacker gained unauthorized access to its systems and stole d...
Easy Pop and CRM Applications shoretelforums.com 12 Jul 2013 | 12:46 am
Hi Everyone, Has anyone used Easy Pop with applications/services such as Zendesk.com customer service software? Basically what we would like to accomplish is to gain some customer relationship/ cust...
