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Five Ways Using Global Response as Your Healthcare Contact Center Can Help You Manage Policyholder Service Under the Affordable Care Act 12 Jul 2013 | 10:18 pm

As the Affordable Care Act (ACA) becomes the law of the land it is becoming clear that health insurance companies will require a renewed focus on policyholder service. Working with a partner like Glob...

Your Busy Season’s Beginning, Theirs Is Ending—A Perfect Match 27 Jun 2013 | 04:45 am

A counter-seasonal call center strategy is the key to cutting costs, rapid ramp-up and increased customer satisfaction. If you’re in a highly seasonal business, consider your business cycle and look ...

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Susan Grossman, group head of media solutions, MasterCard Advisors thedatamanagementsummit.com 18 May 2012 | 06:51 am

Susan Grossman has global responsibility for leading efforts to directly monetize differentiated data assets and analytics by leveraging them to help advertisers, advertising intermediaries, and media...

Global Response marinedebrissolutions.com 22 Mar 2011 | 06:05 am

The very nature of marine debris requires a coordinated, global response.

Zimbabwe and Leaders’ Global Responsibilities fixcv.com 17 Sep 2010 | 08:05 pm

It’s among the worst places in the world to live. In recent years the situation’s gone from very bad to even worse. And in recent months it’s hit rock bottom. Among the different countries on the Afr...

Shop.org 2012 Recap: The Value of Customer Care in Ecommerce globalresponse.com 21 Sep 2012 | 05:01 am

The Global Response team returned this week from the Shop.org Annual Summit 2012 in Denver. It was great seeing many of our clients and partners, and meeting some of the brightest stars in digital ret...

Global Response 
at NRF 2013 –
 Retail’s Big Show! globalresponse.com 2 Nov 2012 | 10:09 pm

Global Response is proud to be exhibiting at the National Retail Federation 102nd Annual Convention & EXPO, in New York City. Visit us at exhibit 627, January 13-16 at the Jacob K. Javits Convention C...

SXSW 2013 Recap: The Value of Social Media Customer Care globalresponse.com 20 Mar 2013 | 10:26 pm

The Global Response team returned this week from South by Southwest (SXSW) in Austin, TX. This year’s interactive show had over 27,000 attendees including some of the brightest stars in digital and so...

IRCE 2013: Improve the customer experience globalresponse.com 19 Jun 2013 | 04:41 am

The Global Response team attended this year’s Internet Retailer Conference & Exhibition (IRCE) at Chicago’s McCormick Center. IRCE is where 9,600 retailers, service providers, and customer care firms ...

The Art of Translation llcomm.org 1 Jul 2013 | 10:18 pm

Bishop Matthew Thomas (To read more from Bishop Thomas, visit fmcusa.org/matthewthomas.) BY BISHOP MATTHEW THOMAS As a bishop with global responsibilities, I have had many translators in a wide arra...

Five Ways Using Global Response as Your Healthcare Contact Center Can Help You Manage Policyholder Service Under the Affordable Care Act globalresponse.com 12 Jul 2013 | 10:18 pm

As the Affordable Care Act (ACA) becomes the law of the land it is becoming clear that health insurance companies will require a renewed focus on policyholder service. Working with a partner like Glob...

Australian tycoon says Titanic project is about love mysinchew.com 27 Aug 2013 | 04:10 pm

The Australian billionaire building a new version of the ill-fated liner the Titanic said Tuesday there had been a huge global response to the project because it was about love and courage. read more

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