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Metrics for Smart Content Management - Metric #6- Task Completion ROI 28 Feb 2013 | 06:45 pm
This is the last post in my series on metrics for evaluating the effectiveness of web site content. Over the last five weeks I’ve presented five metrics that you can use to benchmark site performance ...
Metrics for Smart Content Management - Metric #5 - Navigation to Content Score (NCS) 21 Feb 2013 | 06:45 pm
NCS is a quick way to see if your visitors are spending too much time trying to navigate to content. The fewer pages it takes a visitor to content, or the more direct path, the better. NCS complements...
