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jeffreyt.posterous.com – Good night, Posterous

Shaw Cable Responds to a Customer About Usage Based Billing 1 Feb 2011 | 11:06 am

On January 25th, I had written to Shaw Cable with questions and a complaint against the way that the new usage based billing system was being rolled out in conjunction with lowering data quotas. I fi...

Shaw Cable Responds to a Customer's Comments 29 Jan 2011 | 07:57 pm

A reader sent this to me and asked me to post it; he had written to Shaw Cable asking for a reason on the changes to his service plan and received the following back from their customer service depart...

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Feeling cheated (by Shaw Cable)? jeffreyt.posterous.com 13 Jan 2011 | 08:54 am

I am a customer of Shaw Cable (BC) and am watching them commit what amounts to cheating of customers on a super-large scale. At the start of the new year they have reduced bandwidth caps across most o...

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