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Expert Insights: Why "Cross Channel" is the Key to Customer Centricity 27 Aug 2013 | 09:00 am
The following is an excerpt from CMIQ's Executive Report on Multi-Channel Customer Management. In addition to analysis of the challenges, shortcomings and best practices associated with multi-ch...
Dear Best Buy: Saying Sorry is Nice, Being Customer-Centric is Better 27 Aug 2013 | 09:00 am
A business that upsets customers should apologize. A business that is truly sorry knows that an apology is only the beginning of making it right. So aggressively trained and conditioned to show remor...
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Is Social Networking Killing Your Productivity homebizdigest.com 4 May 2012 | 09:00 pm
Social networking is a great tool in marketing your business and staying connected with your peers and customers, but it can come with a high price if you’re not careful. If you ask most Internet-conn...
VerVieVas: Bank Austria – Kundengespräche brace.at 4 Jan 2012 | 03:56 am
BraCe was asked to produce a series of animated VerVieVas videos to show how to perfectly treat new and existing customers in different situations. About VerVieVas: VerVieVas is a brand by BraCe for...
1985 Air Jordan I Red Velvet! mrmar23.blogspot.com 24 Jul 2010 | 12:54 am
So this past weekend I got married..... Finally. The night went great and was topped off by my wife treating me to this custom made Air Jordan I, made out of fondant and inside was red velvet cake wit...
Customer is King billyboy-resourceswithmc.blogspot.com 16 Jan 2011 | 08:52 am
There is an old saying often quoted which says "the customer is King". In my opinion we need to see and treat our students as customers and give them the best service that we can. All our students hav...
Do IT Vendors Ever Do Real “Knowledge Sharing” ? kevinclosson.wordpress.com 15 Feb 2013 | 12:17 am
I’m working out my 2013 high-level plans and something dawned on me. I’m not sure I know what the term knowledge-sharing means any more. Large IT vendors treat their top-100 customers with kid gloves....
Free Custom Greeting Card From Treat freestuff.com 15 Aug 2013 | 10:23 pm
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FREE Custom Greeting Card From Treat! thefreebieaddiction.com 15 Aug 2013 | 11:03 pm
Get a FREE Custom Greeting Card from Treat when you use the code TRTFREECARD! You don't have to be a new customer either and you will be required to enter a debit/cc/reloadable card at checkout. All ...
APGS-Beercase 4/13 accountplanninggroup.ch 1 Jul 2013 | 01:08 pm
Wettbewerbsvorteile und Differenzierung durch Nachhaltigkeit? Aber: Die neue Kontrollinstanz (Super-)Peers. Der Customer Value ohne Public Value stirbt aus. Kommunikation muss richtiger denn je sein....
Gasp “apology” slammed as insincere and opportunistic smartcompany.com.au 22 Dec 2011 | 01:08 pm
Melbourne retailer Gasp has seemingly apologised for the way a customer was treated by one of its store representatives, but the sincerity of the move has been called into question after the company a...
Get Free Target Gift Card beritabaru.org 7 Feb 2012 | 09:32 pm
Get a free Target gift card now. Target is really a leading American retail company that has proved its good reputation. No wonder Target treats its customers as guests and workers as team members. Sh...
