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The multi-platform Games 8 Aug 2012 | 09:56 pm
Billie Anderson takes us through the smorgasbord of screens available for your Olympic viewing pleasure and looks at the implications of new consumption trends.
The Gamification of Movement 6 Aug 2012 | 02:37 pm
Oliver Shreeve takes an Olympic-inspired look at the gamification of movement.
The App Olympics 30 Jul 2012 | 10:25 pm
If you’re in London at the moment, you really can’t have missed the fact that Olympics have started. It is everywhere. It is on TV, in magazines, in newspapers, in discussions and, perhaps most notewo...
Is NowTV already out of date? 17 Jul 2012 | 11:08 pm
SKY has today launched its new online movie rental service, NowTV. I, for one, am excited. The online VoD market is cutthroat and the established players are desperate to gain market share. As we’re o...
And that’s how the cookie crumbles 13 Jul 2012 | 06:53 pm
For those of you who haven’t kept up with the news, a new EU Cookie Directive (EU directive 2009/136/EC, to be specific) came into effect in the UK on 26th May 2012. This Directive has a direct impact...
The iPhone at 5 2 Jul 2012 | 04:59 pm
How to get rich quick As the iPhone turns 5, I started to reflect on how, over the past five years, we have been championing a few simple ideals that are also at the heart of Apple’s success. I’m con...
Hello, Hailo! 6 Jun 2012 | 04:31 pm
The black cab is a London icon. In fact, I would argue, it is the most iconic symbol of the capital. The red routemasters are gone and while big ben, Westminster Abbey, Buckingham Palace etc. are wond...
A positively forgettable experience? Reach for the Sky 31 May 2012 | 04:04 pm
The best experiences are the ones you don’t remember. It seems that people only recall bad experiences, and we are quick to make a judgement based solely on that bad experience. Having just come back...
Still waiting for the Cluetrain 30 May 2012 | 02:56 am
It is now nearly 13 years since Levine, Locke, Searls, and Weinberger wrote their stunningly prophetic text The Cluetrain Manifesto, still hugely relevant today. I wish more CEOs, CMOs, customer servi...
Have a nice day? Is ‘stars and stripes’ service starting to suck? 28 Apr 2012 | 02:22 am
A well-coined phrase attributed to Maurice Saatchi says that ‘before, brands used to be powerful and customers grateful…now the customer is very powerful and brands are very grateful.’ On a recent tr...
