Zendesk - support.zendesk.com
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Community tip: Lock your search bar to the top of the article in Help Center! 23 Aug 2013 | 04:16 am
When you’re at the bottom of an article, the last thing you want to do is scroll to the top and look for another search bar. Now, you don’t have to. With some basic html, css, and Javascript, you can...
Introducing Help Center, a re-imagined self-service experience 21 Aug 2013 | 06:00 pm
Today, we are excited to introduce you to Help Center. We’ve rebuilt our self-service offering from the ground up so our customers can deliver a better support experience to their customers. With the ...
Introducing Help Center, a re-imagined self-service experience 21 Aug 2013 | 06:00 pm
Today, we are excited to introduce you to Help Center. We’ve rebuilt our self-service offering from the ground up so our customers can deliver a better support experience to their customers. With the ...
Community tip: Set a page background image in Help Center 20 Aug 2013 | 08:34 pm
We were able to customize our Help Center with just a bit of css/ google-foo. I was able to add our trademark image as a faded background to our support articles. In Help Center's CSS, I looked fo...
Community discussion: What should you consider before setting up community? 14 Aug 2013 | 10:08 pm
A robust user community can be a wonderful long-term asset for your business. It’s a great source of knowledge that is independent of time and physical location. An online community is also a scalabl...
Get more out of your Zendesk! Check out our upcoming webinars and training 7 Aug 2013 | 02:56 am
Sign up for a free webinar! Check out these free webinars from Zendesk experts and customers in August. There are regular webinars to get you started and help you customize your Zendesk. Plus, specia...
Get more out of your Zendesk! Upcoming webinars and training 7 Aug 2013 | 02:56 am
Sign up for a free webinar! Check out these free webinars from Zendesk experts and customers in August. There are regular webinars to get you started and help you customize your Zendesk. Plus, specia...
New features to help you further secure your customer data 26 Jul 2013 | 06:11 am
We're happy to announce several enhancements and new features that help customers further secure their Zendesk. These new features give you additional controls to secure your customer data in a way th...
New features to help you further secure your customer data 26 Jul 2013 | 06:11 am
We're happy to announce several enhancements and new features that help customers further secure their Zendesk. These new features give you additional controls to secure your customer data in a way th...
Announcing custom user and organization fields 24 Jul 2013 | 09:00 pm
We are happy to announce the availability of one of our most highly requested features: custom fields on users and organizations. As has always been possible with tickets, you can now define separate ...
