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Banksters And Scamsters Work Together 14 Jun 2013 | 02:47 am

No comedy here: Comments on NYT piece re banks profit from cold call scams

Will Comcast Switch CDA to PODA? 9 Jun 2013 | 12:51 am

Comcast Directory Assistance needs new name

AT&T “Security” Explained 30 May 2013 | 12:54 am

AT&T's concern "security" of overseas call centers

AT&T AutoPay Is “Jumpy” 29 May 2013 | 12:25 am

AT&T AutoPay is jumpy.

MetLife Requires Time Travel 15 May 2013 | 10:06 pm

MetLife asks me to travel back in time to provide a document

Letter From A Reader With A Schwinn 1 May 2013 | 03:43 am

Hello Mr. Selden,    My name is Lee Belding, age 14, and I have recently purchased a copy of your book, The Consumerist Manifesto Handbook. I completely loved the book. This is the best book I have ev...

Criminals Are Good At Customer Service 11 Apr 2013 | 01:46 am

Some customer service agents have experience corporations want

Comcast Wins “Fly The Flag Proudly Award” 2 Apr 2013 | 10:42 pm

Comcast wins a dubious distinction award

JPMorgan Chase Makes Banks Uneasy 27 Mar 2013 | 11:27 pm

8 federal agencies are taking a look at JPMorgan violations

Jamie Dimon May Testify In Batman Costume 19 Mar 2013 | 11:22 pm

Jamie Dimon: There he goes again

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