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Someone I Know is Addicted to Pornography 10 Mar 2012 | 11:31 pm
Pornography addiction is not new, and unfortunately not uncommon. The Internet makes the availability of pornography that much easier, and numerous adults and children become trapped in this dangerou...
Can FamilyConnect help at the Office? 10 Mar 2012 | 11:12 pm
The Internet has become absolutely necessary in the business environment. Most functions in business software now requires Internet access to operate, or to enable help functions and automatic updates...
What is CIPA? 10 Mar 2012 | 11:09 pm
CIPA, The Federal Children’s Internet Protection Act, passed in April of 2001. CIPA legislation requires all public education facilities and public libraries install Internet Filtering to block materi...
How do I deal with Facebook? 8 Mar 2011 | 02:17 pm
Did You Know? Fun facts about Facebook Facebook is categorized as Personal Website Communities. It is against Facebook’s terms and conditions for children under the age of 13 to join. Facebook was ...
My Account 6 Jan 2011 | 05:37 am
My Account screen is accessible in the Administration section of Filtering Preferences. From this screen, the Administrator can: update account information update billing information change reporti...
Clearing Web Cache in Internet Explorer 6 Jan 2011 | 05:35 am
PROBLEM New profile settings are not taking effect. Websites are being blocked that are not supposed to be blocked. SOLUTION Clear the browser’s cache. Open the Control Panel by clicking on the S...
404 Error in Preferences Window 6 Jan 2011 | 05:31 am
PROBLEM User receives a 404 error screen when FilterPak Filtering Presences are penned. SOLUTION Open the Control Panel by clicking on the Start Menu, then click Settings, then Control Panel. Doub...
FilterPak Stops Working After VPN Installation 6 Jan 2011 | 05:29 am
PROBLEM Filterpak quits working after a VPN is configured. SOLUTION Uninstall and re-install Filtepak See Forum topic Reinstalling FilterPak Call Technical Support if this does not fix the proble...
Password Problems 6 Jan 2011 | 05:27 am
PROBLEM Password is not accepted Administrator Password The Administrative password will be needed when: A user tries to enter the Administration section of the Filtering Preferences in the Filte....
Issues Modifying Profiles 6 Jan 2011 | 05:26 am
PROBLEM Changes are not reflected in a profile after the profile has been altered. SOLUTION Log in to FilterPak as Administrator Right click the FilterPak icon by the clock in the Taskbar and clic...