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Easyroommate transforms multichannel customer service across 37 countries with Eptica 15 May 2013 | 01:03 pm

Calls reduced by 75% through multilingual web self-service and email management Reading, 15 May 2013. Easyroommate, the world's number one flatshare and houseshare website, has transformed the custome...

3. Telephony 13 May 2013 | 02:12 pm

Interactive Intelligence Group, Inc. Interactive Intelligence Group, Inc. (NASDAQ : ININ) is a global provider of contact center automation, unified communications, and business process automation sof...

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